Assisted store manager in overseeing daily operations, including inventory controls, staff scheduling, and customer service
Trained and mentored new employees on company policies, procedures, and customer service standards
Monitored inventory levels and coordinated with suppliers to ensure timely replenishment of stock
Led a team of 12-15 employees by setting clear expectations, providing guidance when needed
Provided exceptional leadership during high-pressure situations such as peak shopping seasons or unexpected incidents
Performed effectively in fast-paced, high-pressure conditions. Emphasized efficiency as a key principle within a sizable company. Adapted quickly to demanding situations, ensuring timely task completion
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Retail Sales Associate
Aeropostale
Culver City
11.2017 - 06.2021
Awarded Employee of the Month multiple times for consistently performing above average sales, covering coworkers shifts and working overtime when needed
Processed transactions efficiently at the cash register during peak hours.
Assisted customers in selecting merchandise and provided product knowledge.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Maintain accurate and attractive merchandise displays, ensuring strategic placement products in order to maximize purchases
Monitored inventory levels and communicated restock needs to management.
Seasonal Sales Associate
Spirit Halloween LLC
Culver City
08.2020 - 10.2020
Provided exceptional customer service to ensure a positive shopping experience for customers
Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked at all times
Assisted in visual merchandising efforts including window displays, signage placement, and product arrangement to attract customer attention
Operated cash register and processed customer transactions accurately.