Nancy Vang
Ampla Health
Olivehurst
17
years of professional experience
Experienced healthcare professional with 17 years of progressive experience at Ampla Health, starting as a Medical Assistant and advancing to a role within the Billing Department. Throughout my career, I have had the opportunity to train and support new Medical Assistants, providers, and billing staff on electronic systems, workflows, and department processes. I am experienced in medical terminology, ICD-10 and CPT coding, and have developed strong communication, problem-solving, and training skills.
Work History
Billing Assistant
7 Years 7 Months- Trained new staff on billing workflows and best practices to improve team performance.
- Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
- Worked with multiple departments to check proper billing information.
- Managed patient accounts, verifying insurance eligibility and benefits for effective billing practices.
- Developed streamlined workflows to improve operational efficiency in the billing department.
- Collaborated with insurance providers to expedite claims processing and secure timely payments for services rendered.
- Communicated with insurance providers to resolve denied claims and resubmitted.
Medical Assistant
9 Years 1 Month- Trained and supported newly hired medical assistants and providers in the effective use of electronic systems and workflow processes.
- Collaborated with healthcare team to develop efficient workflows, improving overall clinic efficiency.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Education
Certificate - Medical Assistant
Skills
Medical terminology
ICD-10 knowledge
CPT code knowledge
Medical billing and coding
Insurance verification and eligibility
Problem-solving
Multitasking and organization
Reliable team player
Critical thinking
Timeline
Billing Assistant
Ampla Health
01.2019 - CurrentRead More
Medical Assistant
Ampla Health
12.2009 - 01.2019Read More
Cambridge Junior College
Certificate from Medical Assistant
Read More