Summary
Overview
Work History
Education
Skills
Volunteer Experience
Work Preference
Timeline
Generic
Open To Work

Nancy Tadros

Toronto,Canada

Summary

Visionary leader in payments strategy, driving transformative growth and competitive differentiation through innovative solutions. Proven success in managing product lifecycles and fostering collaborative environments, resulting in enhanced client relationships and substantial improvements in market share and operational efficiencies.

Overview

24
24
years of professional experience

Work History

Director, Payments Strategy and crossborder payments

Central 1
Toronto, Ontario
03.2021 - Current
  • Spearheaded cross-border payment strategy leading to a 5% revenue increase over three years.
  • Developed new payment solutions, enhancing customer acquisition and retention metrics.
  • Led product lifecycle management ensuring regulatory compliance and market alignment.
  • Launched cross-border payments APIs, boosting competitive differentiation.
  • Orchestrated workshops that improved market responsiveness by 30% through innovative ideas.
  • Monitored product performance, implementing corrective actions for continuous improvement.
  • Analyzed competitor strategies, refining offerings for substantial sales growth.
  • Successfully migrated Central1 clients to an enhanced payment platform, optimizing efficiencies.

Sales Executive, Canada

Deluxe Financial Services
Toronto, Ontario
06.2020 - 03.2021
  • Drove Canadian market growth as sales executive, enhancing revenue through targeted strategies.
  • Led market strategy for Deluxe Payments, achieving significant revenue increases.
  • Spearheaded development of tailored treasury management solutions to meet client needs.
  • Collaborated with financial institutions to enhance treasury solutions and improve satisfaction.
  • Cultivated strong client relationships, ensuring understanding of requirements and fostering loyalty.
  • Identified product roadmaps that strengthened market presence in financial services.
  • Conducted in-depth market analysis to identify trends influencing product development.
  • Implemented effective communication strategies, elevating brand awareness and client engagement metrics.

Business Development, Industry Relations

Payments Canada
Toronto, Ontario
08.2018 - 06.2020
  • Managed strategic alliances with financial institutions to enhance Payments Canada's ecosystem.
  • Spearheaded initiatives with key stakeholders to improve service offerings and customer engagement.
  • Fostered collaborations with industry leaders to develop innovative payment solutions, boosting market presence.
  • Collaborated on business strategies for payment modernization that achieved significant industry impact.
  • Partnered with executives to align corporate strategy with payment trends, driving innovation.
  • Analyzed emerging payment trends and technologies to shape corporate strategy and maintain competitive edge.
  • Led discussions with executive team to refine corporate objectives, aligning strategic goals with market demands.

Group Product Manager, Global Transaction Banking

Canadian Imperial Bank of Commerce (CIBC)
Toronto, Ontario
02.2015 - 08.2018
  • Spearheaded product development initiatives, achieving substantial improvements in client engagement and retention.
  • Executed comprehensive business strategies, improving product offerings and ensuring regulatory compliance.
  • Collaborated with cross-functional teams to refine product vision and drive market success.
  • Led strategic growth initiatives, boosting customer satisfaction and market presence.
  • Conducted in-depth market analysis to identify opportunities, informing strategic initiatives that significantly increased revenue and market share.
  • Maintained rigorous oversight of product performance metrics, implementing feedback loops that improved team efficiency and accelerated delivery timelines.
  • Implemented agile methodologies, fostering a culture of innovation and measurable results.
  • Cultivated strategic partnerships, strengthening stakeholder relationships and business outcomes.
  • Achievements: Grew the business by 10% in revenue and launched new services such as launching SWIFT gpi services.

Sr. Product Manager, Treasury and Payments Solutions

BMO Financial Group (BMO)
Toronto, Ontario
08.2007 - 02.2015
  • Spearheaded product launches that drove client retention and improved customer loyalty.
  • Orchestrated cross-functional teams to deliver innovative payment solutions, enhancing market competitiveness.
  • Conducted market analysis to identify trends guiding product strategy aligned with client needs.
  • Led strategic initiatives that enhanced customer experience and contributed to business growth.
  • Developed product strategies in response to market trends and evolving client requirements.
  • Managed risk and regulatory changes to ensure compliance and product safety.
  • Fostered partnerships that expanded market presence and optimized service delivery.
  • Achieved 20% revenue growth, launching services including corporate remote deposit capture and electronic chargeback.

Senior Business System Analyst, Technology and Operations

Symcor
Mississauga, Ontario
11.2002 - 08.2007
  • Collaborated with financial institutions to define requirements for electronic cheque systems.
  • Analyzed business impacts to provide strategic solutions for optimizing operational changes.
  • Evaluated system requirements for cheque processing, enhancing operational efficiency and reducing processing times.
  • Facilitated cross-functional workshops with financial institutions to create tailored change management strategies.
  • Implemented streamlined cheque processing procedures, improving transaction speed and accuracy.
  • Developed comprehensive documentation clarifying system changes and enhancing stakeholder communication.
  • Recognized for effective management of business requirements for truncation and electronic cheque presentment with Canadian banks.

Education

Master of Theological Studies -

Tyndale University
Toronto, ON
05-2023

Master Certification, Strategic LEADERSHIP & Innovation -

Schulich School of Business - York University
Toronto, ON
03-2018

Bachelor of Arts - BA - Political Science and Government

York University
Toronto, ON
06-2007

Certification, Business Analysis -

McMaster University
Toronto, ON
06-2004

Skills

  • Leadership
  • Payments expertise
  • Product management
  • Business growth strategy
  • Market analysis
  • Compliance strategy
  • Business development
  • Partnership development
  • Vendor management
  • Stakeholder engagement
  • Process optimization
  • Results orientation
  • Growth orientation
  • Creative problem solving
  • Industry insights
  • Product management
  • Team leadership skills
  • Stakeholder communication
  • Client relationship management
  • Client focus
  • Collaboration
  • Communication skills
  • Client relationship management
  • Process optimization

Volunteer Experience

  • President, St. Mary’s International Charitable Organization, Civil Rights and Social Action
  • VP of External Affairs, Canadian Association of Urban Financial Professionals (CAUFP), Civil Rights and Social Action
  • Mentorship Program, Canadian Association of Urban Financial Professionals (CAUFP), Civil Rights and Social Action

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

RemoteHybrid

Salary Range

$185000/yr - $200000/yr

Timeline

Director, Payments Strategy and crossborder payments

Central 1
03.2021 - Current

Sales Executive, Canada

Deluxe Financial Services
06.2020 - 03.2021

Business Development, Industry Relations

Payments Canada
08.2018 - 06.2020

Group Product Manager, Global Transaction Banking

Canadian Imperial Bank of Commerce (CIBC)
02.2015 - 08.2018

Sr. Product Manager, Treasury and Payments Solutions

BMO Financial Group (BMO)
08.2007 - 02.2015

Senior Business System Analyst, Technology and Operations

Symcor
11.2002 - 08.2007

Master of Theological Studies -

Tyndale University

Master Certification, Strategic LEADERSHIP & Innovation -

Schulich School of Business - York University

Bachelor of Arts - BA - Political Science and Government

York University

Certification, Business Analysis -

McMaster University
Nancy Tadros