Nancy Sturgeon
Lower Sackville,NS
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
13
13
years of professional experience
Work History
Sales Associate/Merchandiser
Hudson Group - Halifax Airport
09.2022 - Current
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Retail Associate
Amos Pewter
05.2020 - 07.2022
- Ensuring excellent customer service in fast paced shop
- Ringing customers purchase through in timely manner
- Providing demonstrations on how product is made
- Weekly deposit
- Training new employees.
- Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
- Managed efficient cash register operations.
Auto Assembler
Toyota Motor Manufacturing Canada (TMMC)
10.2015 - 10.2018
- Ensuring quality while assembling parts on vehicle while line is moving
- Report any anomalies/defects found in or on vehicles to Team Leader
- Safety liaison for work area which included daily safety walks and reporting any issues to Group Leader.
- Followed outlined specifications to implement assembly plans.
- Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.
Shift Manager
Tim Horton's
10.2010 - 10.2015
- Communicated with Store Manager on daily basis about restaurant activity, including staff performance, sales and drive-thru times
- Train new employees on workflow procedures, coffee brewing equipment, and how to work cash register
- Memorize drink orders and preferences for regular customers to build rapport and increase loyalty
- Maintained and organized tidy restaurant environment by regularly cleaning equipment and ensuring customer areas sparkled.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Education
Secondary School -
North Park Collegiate and Vocational
Brantford, ON06.1993
Skills
- Team Supervision
- Merchandising and Display
- Product knowledge
- Listening Skills
- Sales floor organization
- Exceptional customer service
- Creative Thinking
Languages
English
Native or Bilingual
Timeline
Sales Associate/Merchandiser
Hudson Group - Halifax Airport
09.2022 - Current
Retail Associate
Amos Pewter
05.2020 - 07.2022
Auto Assembler
Toyota Motor Manufacturing Canada (TMMC)
10.2015 - 10.2018
Shift Manager
Tim Horton's
10.2010 - 10.2015
Secondary School -
North Park Collegiate and Vocational
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