Nancy Rousseau
High River,Canada
Summary
Innovative Owner/Operator with years of fostering growth and profitability in small business. Motivated leader with success launching and bolstering robust organization by creating original marketing and overseeing sales efforts. Meticulous merchandising professional adept in merchandising plan development and seasonal promotions illustrated over 20 years in Visual Merchandiser roles. Creative and hardworking with demonstrated success in driving sales through artistic visual displays. Accomplished Visual Merchandising Manager skilled at increasing customer numbers and store revenues with attractive product displays. Adaptable to changing trends and competent in establishing clear directives with well-organized plans. Leads branding initiatives to create store looks and successfully promote over several product lines.
Overview
34
34
years of professional experience
Work History
Owner/Operator
Skid-Daddle Courier
04.2006 - Current
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Assessed income and expenses and adapted plans to improve profit levels.
Owner
Rousseau-Lee Merchandising & Display
02.1998 - Current
- Managed day-to-day business operations.
- Managed aesthetically pleasing displays to showcase company products and increase sales for LOUIS VUITTON in Banff.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Restructured company merchandising standards to increase customer traffic and product exposure.
- Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
- Created visual marketing and styled window displays.
- Traveled to market, visited vendors and assisted buyers with merchandise selection.
- Supervised team of up to 70 merchandising employees and monitored adherence to company standards
- Was involved with 5 COLUMBIA store openings in Western Canada.
- Maintained visual/merchandising for Helly Hansen (Banff)
- Monitored and replenished display inventory and restructured according to available stock.
Merchandising Specialist
Helly Hansen
02.1994 - 04.2001
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Assembled quarter and full-size point of purchase promotional displays.
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
Assistant Merchandising Manager
Harry Rosen
09.1997 - 01.1998
- Optimized store displays and appearance via strategic merchandising.
- Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers and helped with product questions, selections and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
Sales Associate/Visual Merchandise Manager
Park Avenue
05.1995 - 09.1997
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Created interior displays to promote products in alignment with corporate sales objectives.
Sales Associate
Holt Renfrew
02.1990 - 01.1994
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- I worked at the Calgary location and transferred to Toronto (Bloor). I was discovered by upper management for my passion/skill for merchandising/display, and was hired to maintain boutiques (in-store) like Chanel, Dolce & Gabbana, Donna Karan, and several others.
Education
Degree - Corporate Law
SAIT
Calgary, ABSkills
- Executive Leadership
- Leadership and People Development
- Marketing and Advertising
- Originality and Creativity
- Mannequin and Prop Maintenance
- Merchandising Plan Creation
- Corporate Visual Standards
- Teamwork and Collaboration
- Sales Goal Attainment
- Sales Expertise
Timeline
Owner/Operator
Skid-Daddle Courier
04.2006 - Current
Owner
Rousseau-Lee Merchandising & Display
02.1998 - Current
Assistant Merchandising Manager
Harry Rosen
09.1997 - 01.1998
Sales Associate/Visual Merchandise Manager
Park Avenue
05.1995 - 09.1997
Merchandising Specialist
Helly Hansen
02.1994 - 04.2001
Sales Associate
Holt Renfrew
02.1990 - 01.1994
Degree - Corporate Law
SAIT
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