Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Nancy Robles-Vigneau

Pomona

Summary

Dynamic design professional with a proven track record at KB Home, excelling in client collaboration and tailored design solutions. Adept at product development and relationship building, I successfully enhanced customer satisfaction and identified upselling opportunities, driving repeat business and fostering strong partnerships. Committed to delivering exceptional results in fast-paced environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Studio Design Consultant

KB Home
Wildomar
06.2007 - 05.2025

Connected with new home buyers to assist in selections for paint, flooring, and upgrades.

  • Conducted site visits to gather measurements and identify design opportunities.
  • Collaborated with clients to deliver tailored design solutions that met specific needs.
  • Created visually appealing presentations to effectively showcase design concepts.
  • Provided ongoing support throughout entire design process, from concept to installation.
  • Communicated with sales and construction teams to ensure project success.
  • Identified upselling opportunities by understanding customer needs and recommending additional products.
  • Built relationships with families, addressing special requests including ADU accommodations.

Owner - Designer

Owner - Nancy's Fancy Scarves
Pomona
02.2013 - 08.2023
  • Managed multiple projects simultaneously while adhering to tight deadlines.
  • Worked with client via email, phone and in-person to collect information to complete designs.
  • Created product lines and marketed through retail venues, boutiques, and online.

Store Manager

Cheap Carpet & Tile
Rancho Cucamonga
03.2005 - 02.2007
  • Managed daily banking activities such as deposits and withdrawals.
  • Developed relationships with suppliers to negotiate better prices.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.

Education

Pomona High School
Pomona
06-1986

Skills

  • Client collaboration and consulting
  • Product development
  • Customer relationship management
  • Budget and cash flow management
  • Time management
  • Problem solving and decision making
  • Relationship building and marketing

Affiliations

  • Enjoy serving seniors & volunteering at the local food bank.
  • Work with local teens encouraging & mentoring.

Certification

  • Certification: Small Business Technical Assistance Program
  • Certification: Underwriting
  • Certification: Safety Course
  • Life Insurance License: State of California

Timeline

Owner - Designer

Owner - Nancy's Fancy Scarves
02.2013 - 08.2023

Studio Design Consultant

KB Home
06.2007 - 05.2025

Store Manager

Cheap Carpet & Tile
03.2005 - 02.2007

Pomona High School
Nancy Robles-Vigneau