Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Rivas

Riverside

Summary

Customer service-driven professional with experience as Cashier and Associate. Skilled in handling cash transactions and resolving customer inquiries and complaints. Enhanced customer satisfaction by implementing efficient processes that improved service speed and overall experience.

Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

3
3
years of post-secondary education
2
2
years of professional experience

Work History

Customer Service Associate Cashier

Los Altos market
Riverside
06.2024 - 05.2026
  • Managed customer service interactions efficiently to support timely assistance.
  • Assisted customers with product inquiries and provided recommendations.

Collaborated with teammates to improve service quality and customer satisfaction.

Maintained clean and organized checkout areas for a pleasant shopping experience.

Education

CPR Certified - CPR

Heart Association
07.2023 - 02.2026

Medical Assistance Certification - Medical Assistant

Riverside College of Education
Riverside, CA
08.2023 - 02.2024

Arlington High School
Riverside, CA

Skills

Time management with problem-solving skills under pressure with flexibility and understanding new task

  • Product recommendations
  • Point of sale
  • Product knowledge
  • Sales techniques
  • Checkout operations

Timeline

Customer Service Associate Cashier

Los Altos market
06.2024 - 05.2026

Medical Assistance Certification - Medical Assistant

Riverside College of Education
08.2023 - 02.2024

CPR Certified - CPR

Heart Association
07.2023 - 02.2026

Arlington High School
Nancy Rivas