Nancy Real
Gardena
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Accounting Clerk position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Architectural Surfaces
2017.04 - Current
- Processed and documented transactions in company database.
- Provided order tracking information and resolved issues when needed.
- Answered customer account inquiries and provided resolution.
- Operated handheld scanners and computer terminals to document updates.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Prepared invoices, shipping documents and contracts.
- Collected payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Education
AS Accounting -
El Camino College
Torrance, CA03.2025
Franklin High School
Los Angeles06.2009
Skills
- Credit card payment processing
- SPS- Stone Profits
- Quickbooks
- Microsoft Outlook, Word, and Excel
- Customer Service
- Problem-Solving
- Strong attention to detail
- Dependable and Responsible
- Excellent Communication
- Organizational Skills
Accomplishments
Dean's List- Franklin HS
Employee of the Month- Architectural Surfaces
Languages
English
Spanish
Timeline
Customer Service Associate
Architectural Surfaces
2017.04 - Current
AS Accounting -
El Camino College
Franklin High School
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