Nancy Ramirez-Ceja
Fresno
Summary
Recent Medical Assistant Graduate with hands-on clinical training and experience in healthcare, customer service, retail, and warehouse operations. Skilled in taking vital signs, preparing patients for exams, documenting medical records, inventory management, and working efficiently in fast-paced environments. Known for strong communication, attention to detail, teamwork, and providing compassionate, high-quality service. Eager to contribute clinical and administrative skills while delivering exceptional patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fast Food Crew Member
Panda Express
Fresno, CA
03.2026 - Current
- Serve guests by portioning and plating menu items while maintaining speed and accuracy.
- Maintain food quality by monitoring freshness, presentation, and proper serving temperatures.
- Refill and organize the serving line to ensure products are readily available during peak hours.
- Maintain compliance with food safety, sanitation, and health regulations.
- Handle customer concerns professionally and help create a welcoming dining experience.
- Support daily restaurant operations by completing cleaning, stocking, and team tasks as assigned.
Medical Assistant Extern
Charlie Mitchell Children’s Center
Madera, CA
02.2026 - 03.2026
- Obtained and recorded vital signs, roomed patients, completed intake procedures, and charted patient information using Epic System EMR for high-volume pediatric appointments
- Administered pediatric immunizations including Flu, COVID, HPV, Tdap, MenB, MCV4, PCV20, HIB, Rotavirus, and Vaxelis vaccines while preparing medications and maintaining accurate documentation
- Performed hearing screenings, SPOT vision exams, Snellen eye exams, telemedicine intakes, bilirubin testing, fluoride treatments, and assisted with nebulizer therapy and ear lavage procedures
- Cleaned, sanitized, and prepared exam rooms while following infection control and clinic safety procedures
- Assisted with administrative and clinical workflow tasks including scanning, faxing, label printing, and document management using OnBase
- Provided compassionate, patient-centered care to children with special needs while demonstrating strong communication, organization, and multitasking skills in a fast-paced pediatric clinic
- Josie Nelson
Seasonal Stocker
Garage Clothing Store
Fresno, CA
09.2023 - 01.2026
- Received and processed incoming merchandise shipments in a timely and organized manner.
- Unpacked inventory, applied security sensors, and prepared merchandise for the sales floor.
- Organized and maintained the stockroom to ensure efficient inventory storage and accessibility.
- Counted and verified inventory to maintain accurate stock levels.
Tutor
CA Teaching Fellows
Fresno, CA
12.2023 - 12.2025
- Supported students by identifying learning challenges and providing individualized academic assistance
- Reinforced classroom instruction by reviewing lesson material and explaining concepts in a clear and engaging manner
- Assisted students with problem-solving strategies and completion of class assignments
- Helped develop lesson plans and educational activities to support student learning objectives
- Monitored student progress, reviewed completed work, and communicated updates with teachers and parents regarding academic performance
General Merchandiser
Target
Fresno, CA
11.2021 - 12.2023
- Managed inbound inventory shipments by stocking merchandise accurately and maintaining organized sales floor displays
- Provided excellent customer service by assisting customers, operating cash registers, and ensuring efficient checkout experiences
- Maintained inventory presentation standards by organizing merchandise, restocking products, and keeping sales floor areas clean and visually appealing
Fast Food Crew Member
In-N-Out Burger
Fresno, CA
01.2023 - 06.2023
- Provided friendly and efficient customer service in a fast-paced, high-volume restaurant environment.
- Prepared food and beverages while following company quality standards, and food safety procedures.
- Accurately took customer orders and processed cash and card transactions.
- Maintained cleanliness and sanitation of dining, and food preparation areas.
- Restocked ingredients, supplies, and packaging materials to support daily necessities.
- Collaborated with team to uphold high quality standards in food presentation and service speed.
- Followed health, safety, and hygiene guidelines to maintain a clean and safe work environment.
Sales Associate
Express Clothing
Fresno, CA
01.2023 - 02.2023
- Provided friendly and efficient customer service by assisting shoppers with product selection and answering questions.
- Maintained a clean, organized, and visually appealing sales floor throughout each shift.
- Returned fitting room merchandise to the sales floor and ensured items were properly organized.
- Operated the cash register and processed customer purchases, returns, and exchanges accurately.
Fulfillment Associate
Gap Warehouse
Fresno, CA
10.2022 - 11.2022
- Picked and packed customer e-commerce orders accurately and efficiently to meet daily productivity goals.
- Verified product accuracy and quality before packaging and shipment.
- Processed online orders using warehouse scanners and inventory management systems.
- Organized and prepared orders for shipping while following company standards and deadlines.
Fulfillment Associate
Amazon
Fresno, CA
10.2021 - 11.2021
- Received and unloaded incoming inventory shipments in a fast-paced warehouse environment.
- Sorted and organized products into designated bins for efficient processing and storage.
- Distributed inventory into manageable quantities to support workflow and order fulfillment.
- Maintained accurate product organization while following Amazon safety and quality standards.
- Collaborated with team members to ensure timely processing of incoming merchandise.
- Kept work areas clean, organized, and compliant with warehouse safety procedures.
Education
Highschool Diploma -
Washington Union High School
Fresno, CA06-2021
Medical Assistant Certificate - undefined
Fresno City College
Fresno, CA05-2026
Skills
- Bilingual
- Communication & Customer Service
- Teamwork & Collaboration
- Time Management
- Multitasking
- Organization & Attention to Detail
- Problem-Solving
- Leadership & Responsibility
- Patient Care & Support
- EMR Documentation
- Adaptability & Fast Learner
- Professionalism & Reliability
- CPR/BLS Certified
Certification
CPR Basic Life Support Certification Dec 2025
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fast Food Crew Member
Panda Express
03.2026 - Current
Medical Assistant Extern
Charlie Mitchell Children’s Center
02.2026 - 03.2026
Tutor
CA Teaching Fellows
12.2023 - 12.2025
Seasonal Stocker
Garage Clothing Store
09.2023 - 01.2026
Fast Food Crew Member
In-N-Out Burger
01.2023 - 06.2023
Sales Associate
Express Clothing
01.2023 - 02.2023
Fulfillment Associate
Gap Warehouse
10.2022 - 11.2022
General Merchandiser
Target
11.2021 - 12.2023
Fulfillment Associate
Amazon
10.2021 - 11.2021
Medical Assistant Certificate - undefined
Fresno City College
Highschool Diploma -
Washington Union High School