Nancy Polanco

Assist in the contracts department. Heavy data entry into JDE computer system to meet deadlines,reporting, filing, reviewing job files, auditing compliance documents, coordinating with other departments with project managers and management .Maintained complete documentation and records of all purchasing activities.

Accounts payable, accounts receivable, assist in the processing of payroll, answer telephones, customer service, filing, data entry, prelim completion, military base entry permit processing, maintain project files, use Quickbooks and Outlook on a daily basis. Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems. Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success. Maintained inventory of office supplies.

Customer service, answered phones, screen calls, filing, assisted foremen with admin tasks, printed plans, booked hotel rooms, requested and maintained files for all certificates of insurance, provided necessary paperwork and information to General Contractors, provided safety information to all work crews, ordered office supplies, used Outlook on a daily basis. Conducted data entry and maintained databases, ensuring accuracy of information records. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Entered and maintained accurate records in database systems for client accounts. Processed high volumes of data entries with attention to detail and efficiency. Conducted regular quality checks to ensure data integrity and compliance with company standards. Organized, sorted, and checked input data against original documents. Obtained customer information including name, address, billing type, product numbers, and specifications of items purchased and entered all the information into our system, provided order proofs by email to customers and completed any changes or modifications requested by the customer, provided customers with total pricing, shipping dates and informed them of order updates including any anticipated delays, inspected the product to ensure it was free of errors and ready to ship, completed necessary paperwork to obtain product release and shipment of items from the warehouse, maintained files, answered telephones, assisted other departments with clerical duties as needed, generated and submitted reports.

Customer service, obtained customer information including name, address, billing type, product numbers, and specifications of items purchased and entered all the information into our system, provided order proofs by email to customers and completed any changes or modifications requested by the customer, provided customers with total pricing, shipping dates and informed them of order updates including any anticipated delays, inspected the product to ensure it was free of errors and ready to ship, completed necessary paperwork to obtain product release and shipment of items from the warehouse, maintained files, answered telephones, assisted other departments with clerical duties as needed, generated and submitted reports.

Collaborated with teachers to develop and implement engaging lesson plans. Reinforced learning concepts in small group settings and one-on-one, based on lesson plans initially introduced by the classroom teacher. Adapted daily academic assignments and classroom materials to meet the specific learning needs of students with disabilities.

Instructed students in daily living skills required for independence, including self-care, hygiene, and nutrition. Effectively managed challenging behaviors using approved de-escalation techniques and positive reinforcement strategies. Monitored student behavior throughout the school day, including during recess, lunch, and transitions, to ensure a safe environment. Collaborated with special education teachers, therapists (OT/PT/Speech), and parents to implement and monitor IEP goals. Provided physical assistance to students, including lifting, positioning in wheelchairs, and feeding.

Assisted in maintaining a clean, orderly, and safe classroom environment, including organizing instructional materials.