Summary
Overview
Work History
Education
Skills
References
Timeline
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Nancy Peel

Bowmanville,ON

Summary

A highly motivated and innovative individual eager to embrace new challenges. Possesses a strong work ethic, adaptability, and exceptional interpersonal skills. Skilled in working effectively without supervision and rapidly acquiring new skills, all while maintaining a professional demeanor, ensuring confidentiality, and swiftly resolving problems in a dynamic setting.

Overview

8
8
years of professional experience

Work History

Sr. CDA II Dental Assistant/Tx. Care Co.

Meadowglen Dental Care
Whitby, ON
01.2020 - 08.2023
  • High Volume CDA II & Office Admin.
  • Day Open & Day End reconciliation
  • Tracker Dental Software
  • Daily accounting & chart audit
  • Sterilization, and team floater assisting all staff
  • Covid IPAC guideline protocol followed
  • Greet new and existing patients warmly in-person, phone and email
  • Register new patients according to office protocol
  • Assist patients to complete necessary forms and documentation
  • Maintain patient records in compliance with privacy regulations
  • Respond and comply to requests for information
  • Sending pre-determinations, follow up with patients and insurances
  • Schedule, and confirm upcoming appointments according to procedural guidelines
  • Find efficiencies during times of cancellations and no-shows
  • Collect payment from patients at time of treatment, and outstanding
  • Prepare mail/email billing statements, and claim forms for dental insurance
  • Assess patient needs, and appropriate treatment
  • Coordinate with other healthcare professionals to ensure proper care for patients
  • Documented patient information including vital signs, medications, treatment, and other relevant data for accurate record keeping
  • Participated in drills designed to simulate real-life emergency scenarios
  • Collect patient medical history and record data in electronic or handwritten medical records.
  • Monitor vital signs such as pulse, respiration, and blood pressure
  • Respond quickly and accurately in emergency situations with appropriate decision-making skills

Sr. CDA II Dental Assistant/Office Admin.

Pickering Smiles
Pickering, ON
11.2015 - 12.2020
  • High Volume CDA II
  • Highly experienced in implant placement (immediate & post-surgical), Oral Surgery, Endodontics & Orthodontics (Brackets & Invisalign)
  • Fabricate Ortho appliances (Essix), & implant surgical guides
  • Observant to intricate & precise details
  • Quick, efficient, and prioritized multitasker
  • Inventory control & Sundries management
  • Dr., & patient focused
  • Organized, prepared, & work well under pressure

Education

College Certificate - Thanatology-Grief, Palliative & Hospice Communications

Durham College PPL
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10.2024

CDA II - Dental Assisting II

Georgian College of Applied Arts And Technology
Barrie, ON
10.2010

Graphic Design Program -

Georgian College of Applied Arts And Technology
Barrie, ON
01.1999

OSSD Diploma -

Bracebridge Muskoka Lakes Secondary School
Bracebridge, ON
06.1998

Skills

  • Office Administration
  • Office Management
  • Microsoft Office
  • IPAC Infection Control
  • BLS & HCP Level C with AED
  • CDA II Chairside Dental Assistant Gen/OS
  • LHC Patient & Family Advisor
  • LHC CCU Council Member
  • LHC Adult Resuscitation Member
  • LHC Hospice & Palliative Member
  • Critical Thinking
  • Task Prioritization

References

References available upon request.

Timeline

Sr. CDA II Dental Assistant/Tx. Care Co.

Meadowglen Dental Care
01.2020 - 08.2023

Sr. CDA II Dental Assistant/Office Admin.

Pickering Smiles
11.2015 - 12.2020

College Certificate - Thanatology-Grief, Palliative & Hospice Communications

Durham College PPL

CDA II - Dental Assisting II

Georgian College of Applied Arts And Technology

Graphic Design Program -

Georgian College of Applied Arts And Technology

OSSD Diploma -

Bracebridge Muskoka Lakes Secondary School

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