Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
OperationsManager

Nancy Peckham

Psw
London,ON

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

11
11
years of professional experience
13
13
Certification
11
11

CPR

11
11

Food handlers

Work History

Assistant Manager

McDonald's
03.2008 - 09.2017
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Counter Service Pizza Maker

Pizza Pizza
01.2007 - 02.2008
  • Enhanced customer satisfaction by preparing high-quality pizzas and maintaining a clean work area.
  • Streamlined order fulfillment by effectively managing multiple tasks such as dough preparation, topping assembly, and oven monitoring.
  • Delivered consistent results with proper portioning of ingredients to ensure quality taste and reduced food waste.
  • Collaborated with team members to complete orders quickly, resulting in shorter wait times for customers.

Education

High School Diploma -

South Secondary School
London On
06.2008

Skills

  • Operations Management
  • Employee Scheduling
  • Employee Performance Evaluations
  • Task Delegation
  • Team motivation
  • Financial Management
  • Sales Growth
  • Staff Supervision
  • Policy Enforcement
  • Staff Development
  • Staff Training and Development
  • Customer Relations

Languages

English
Full Professional

Certification

  • CPM - Certified Professional Manage
  • Certified [Job Title], [Company Name] - [Timeframe]

Timeline

Assistant Manager

McDonald's
03.2008 - 09.2017

Counter Service Pizza Maker

Pizza Pizza
01.2007 - 02.2008

High School Diploma -

South Secondary School

Similar Profiles

CREATE PROFILE
Nancy PeckhamPsw