Nancy Ngo
Toronto,ON
Summary
Motivated individual with strong work ethic and working independently. Excellent skills in listening, o Strong organizational and team collaboration skills with experience in improving processes.
Overview
2
2
years of professional experience
Work History
EVENT COORDINATOR
Seneca Polytechnic
08.2022 - Current
- Designed and managed event timelines to meet deadlines
- Collaborated with graphic designers to develop visually appealing infographics and other multimedia elements to complement written content.
- Planned and organized events for student organizations, utilizing excellent communication and organizational skills
- Enhanced attendee experience by meticulously planning and executing event logistics.
CASHIER/BARISTA
Imperfect Fresh Eats
11.2022 - 10.2023
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Operated the POS system efficiently to ensure accurate transactions
- Handled customer complaints and inquiries in a courteous and efficient manner
CASHIER/BARISTA
Real Fruit Bubble Tea
01.2022 - 09.2022
- Greeted and informed customers of products, fostering positive store experiences
- Worked closely with shift manager to solve problems and handle customer concerns.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Education
Bachelor of Commerce
Seneca Polytechnic
04.2025
Business Administration in Business Management - Advanced Diploma
Seneca Polytechnic
12.2023
Skills
- Customer Service
- POS Systems Operations
- Teamwork and Collaboration
- Adaptable Under Pressure
- Event Planning
- Time Management
Timeline
CASHIER/BARISTA
Imperfect Fresh Eats
11.2022 - 10.2023
EVENT COORDINATOR
Seneca Polytechnic
08.2022 - Current
CASHIER/BARISTA
Real Fruit Bubble Tea
01.2022 - 09.2022
Bachelor of Commerce
Seneca Polytechnic
Business Administration in Business Management - Advanced Diploma
Seneca Polytechnic
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