Nancy Montigny
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
11
11
years of professional experience
Work History
Receptionist
Bronzage
Montreal, QC
02.2008 - 09.2013
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Greeted and assisted visitors, ensuring a welcoming and professional environment.
- Maintained appointment schedules, coordinating meetings for staff and management.
- Assisted in inventory management of office supplies, ensuring availability for daily operations.
- Collaborated with team members to enhance front desk procedures and customer service quality.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
Cashier
IGA Grocery Store
Montreal, QC
08.2002 - 03.2004
- Processed customer transactions efficiently using point-of-sale system.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances throughout shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
DVS
École Métier Des Faubourg
Montreal, QC03-2022
High School Diploma -
CEA School Champlain
Montreal, QC02-2018
Skills
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
- Task delegation
- Meticulous and organized
- Attention to detail
Languages
French
Full Professional
English
Professional Working
Spanish
Limited Working
Interests
- Road Trips
- Gym Workouts
- Martial Arts
- Passionate about balancing physical health with mental and emotional wellness
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Music
- Fashion
Timeline
Receptionist
Bronzage
02.2008 - 09.2013
Cashier
IGA Grocery Store
08.2002 - 03.2004
DVS
École Métier Des Faubourg
High School Diploma -
CEA School Champlain
Intership
I have a couple interships when i did my Nursing school ( LPN nurse).2022