Nancy Montelongo
Bakersfield,CA
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Walmart Neighborhood Market. Demonstrates exceptional time management and reliability, adept at handling high-pressure situations with composure. Skilled in accurate cash handling and fostering positive customer interactions, significantly contributing to a welcoming shopping environment.
Overview
3
3
years of professional experience
Work History
Front End Associate
Walmart Neighborhood Market
11.2021 - 03.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Cashier
Lowe's
02.2021 - 07.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Diploma - Medical Billing And Coding
UEI College
Bakersfield, CA04-2017
High School Diploma -
Glendale High School
Glendale, CA06-1991
Skills
- Customer service
- Customer satisfaction
- Time management
- Reliability and punctuality
Languages
Spanish
Native or Bilingual
Timeline
Front End Associate
Walmart Neighborhood Market
11.2021 - 03.2024
Customer Service Cashier
Lowe's
02.2021 - 07.2021
Diploma - Medical Billing And Coding
UEI College
High School Diploma -
Glendale High School
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