Nancy Macdonald
Southwest Edmonton,Alberta
Summary
Reliable and hardworking healthcare support professional with nearly 11 years of full-time hospital experience. Proven ability to work in fast-paced environments requiring physical endurance, trust, organization, and attention to detail. Experienced in housekeeping, laundry services, porter duties, patient transport, and hospital logistics. Holds First Aid certification and brings strong customer service skills from previous restaurant experience.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Utility Worker/ Patient Care
Northside General Hospital
11.2014 - 09.2025
- Full-Time | Approx. 11 Years
- Maintained high standards of cleanliness and sanitation across hospital units in compliance with infection control policies
- Safely lifted and transported items weighing up to 60 lbs on a daily basis
- Entrusted with hospital keys, maintaining secure access to units and supply areas
- Delivered medications, medical supplies, equipment, and other items throughout the hospital accurately and efficiently
- Transported patients to in-hospital appointments, procedures, and diagnostic testing with professionalism and care
- Organized hospital units by stocking supplies and preparing rooms for patient use
- Prepared, sorted, and organized linen for daily distribution to other hospitals
- Supported nursing and clinical staff by responding quickly to requests and maintaining smooth workflows
- Maintained strict patient privacy and confidentiality at all times
- Operated machinery to perform routine maintenance and ensure optimal functionality.
- Assisted in loading and unloading materials to support workflow efficiency.
- Followed safety protocols to maintain a secure work environment.
- Trained new employees on operational procedures and safety guidelines.
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Supported supply inventory management, ensuring availability of essential materials.
Server
Janes Restaurant
Cape Breton
- 1 Year
- Provided friendly, efficient customer service in a fast-paced environment
- Took orders accurately and ensured timely food and beverage delivery
- Handled cash and electronic payments responsibly
- Worked effectively as part of a team to ensure positive customer experiences
Education
High School Diploma - or Equivalent
Skills
- Patient Transport & Support
- Hospital Housekeeping & Sanitation
- Infection Control & Safety
- Medication & Supply Delivery
- Heavy Lifting & Physical Endurance
- Organization & Time Management
Languages
English
Full Professional
Certification
First Aid Certification
Timeline
Utility Worker/ Patient Care
Northside General Hospital
11.2014 - 09.2025
High School Diploma - or Equivalent
Server
Janes Restaurant