Nancy Jones
Toronto
Summary
Energetic and detail-oriented Veterinary Technician with extensive clinical experience in providing high-quality care for animals and supporting veterinary teams in fast-paced environments. Known for strong communication, attention to detail, and a high level of responsibility in delivering compassionate care. In addition to my veterinary expertise, I have a growing interest in digital marketing and am eager to combine my passion for animal care with my skills in social media, content creation, and online marketing strategies. Motivated to expand my knowledge in digital marketing and leverage these skills to help veterinary practices enhance their online presence and reach more pet owners.
This summary succinctly combines your veterinary background with your interest in digital marketing. Let me know if you’d like further adjustments!
Overview
6
6
years of professional experience
Work History
Manager / Vet Technician
Kennedy Eglinton Animal Hospital
751 Kennedy Road
09.2022 - 01.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
Vet Assistant
Dundas West Animal Hospital
Toronto, ON, Canada
04.2019 - 08.2020
- Provided pet owners with excellent customer service and compassionate care for their pets
- Improved animal wellbeing with regular companionship and exercise
- Assist with answering calls and maintaining appointment and boarding calendar
- Boosted efficiency by keeping work areas clean, tidy, and free of debris
- Maintain inventory and order processing of medications and other hospital supplies
- Prepare the surgery room for surgery, and prepare the patients by clipping and disinfecting the incision area, as well as help the technician intubate
- Monitor pre-surgery and post-surgery animals to identify any difficulty with anesthesia
- Minimized spread of disease with frequent cleaning of kennels, holding areas and examination rooms
Front Desk Receptionist
Poda Holding Inc
Toronto, ON, Canada
01.2018 - 01.2019
- Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone
- Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference
- Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs
- Maintain orderliness at the front desk by arranging documents accordingly
Education
Digital Marketing -
Brain Station
Toronto, ON09.2024
Veterinary Technician -
University of Guelph
Guelph, None07.2022
Veterinary Office Administration Certificate -
University of Guelph Ridgetown Campus
Ridgetown, Ontario07.2019
Skills
Veterinary Technician Skills
Animal handling and care (restraint, vaccinations, surgeries)
Assisting with diagnostic tests (blood work, radiology)
Monitoring anesthesia and vital signs
Post-operative care and client education
Medical record-keeping and clinic administration
Inventory management and sterilization procedures
Digital Marketing Skills
Content creation (social media, blogs, visuals)
Social media management and engagement
SEO, keyword research, and website optimization
Email marketing campaigns and analytics
PPC advertising (Google Ads, Facebook Ads)
Marketing automation (Mailchimp, Hootsuite)
Timeline
Manager / Vet Technician
Kennedy Eglinton Animal Hospital
09.2022 - 01.2024
Vet Assistant
Dundas West Animal Hospital
04.2019 - 08.2020
Front Desk Receptionist
Poda Holding Inc
01.2018 - 01.2019
Veterinary Office Administration Certificate -
University of Guelph Ridgetown Campus
Digital Marketing -
Brain Station
Veterinary Technician -
University of Guelph