Nancy Jeong
Burnaby,BC
Summary
Highly motivated and various background in Korea, enjoying working at customer service with devotional mind. Accomplished of communicating with any people with warm attitude. Learned about serving correctly and doing hospitality with delighted mind working at each store. Learn about how to treat and teach students appropriately and handle the problem such as parent's complaints.
Overview
5
5
years of professional experience
Work History
Instructor
Choil academy
07.2022 - 08.2024
- Developed skills in teaching English students from elementary to middle school as second language.
- Prepared students successfully for English proficiency for their tests.
- Made curriculum and lesson plans, selected teaching methods.
- Collaborated with other colleagues by sharing each experience to make perfect consequence.
Convenience Store Clerk
CU
08.2021 - 08.2024
- Customer-focused cashier with 3-years of experience servicing different customers and creating warm and friendly store environments.
- Resolved all customer complaints directly contributing to an increase in customer satisfaction.
Subway Staff
Subway
09.2020 - 07.2021
- Greeted customers in a friendly and professional manner.
- Learned and followed all store polices and procedures, resulting improved customer service.
- Collaborated effectively with colleagues making sandwiches by ourselves according to customer's flavor.
Clerk
Meet restaurant
03.2019 - 07.2020
- Developed skills in serving and treating customers appropriately.
- Maintained a clean and warm workplace environment.
- Learned about how to sell and do cashier's task.
Education
English & Education -
Kyungsung University
South Korea06-2022
Skills
- Academic instruction
- Smooth communication
- Customer service
- Managing stuff and food
- Handling a computer and a cashier desk
- Collaboration with other colleagues
Timeline
Instructor
Choil academy
07.2022 - 08.2024
Convenience Store Clerk
CU
08.2021 - 08.2024
Subway Staff
Subway
09.2020 - 07.2021
Clerk
Meet restaurant
03.2019 - 07.2020
English & Education -
Kyungsung University