Nancy Janke
Grande Prairie,Alberta
Summary
Reliable individual with experience in providing exceptional customer service in fast-paced retail environments. Skilled in taking orders, preparing food, and operating cash registers. Proven track record of maintaining high standards of customer service during high-volume, fast-paced operations. Committed to delivering a positive customer experience and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Residential Home Cleaning
Luxushauser
04.2022 - Current
- Managed all aspects of cleaning
- This includes deep cleaning tasks such as carpet cleaning and window washing
- Dusting, vacuuming, mopping, and sanitizing surfaces.
Crew Member and Cashier
Tim Hortan’s
09.2023 - 06.2024
- Delivered excellent customer service, by responding to all customer’s needs
- Handled cash drawer and processed credit card transactions
- Maintained cleanliness throughout the restaurant, ensuring compliance with health and safety standards.
Crew Member and Guest Experience Leader
McDonald’s
06.2021 - 02.2023
- Provided customer service by responding to all customers’ questions while also providing support and guidance
- Assisted in stocking and restocking of products as needed
- Managed cash and debit/credit card payments
- Took care of cleaning duties such as wiping tables, sweep and mop floors to meet sanitation and food safety regulations.
Skills
- Quick learner
- Effective communication and customer service skills
- Leadership Qualities
- Excellent attention to detail
- Ability to work independently or as part of a team
References
- Carlos Corrillo, (780) 882-1987, McDonald’s Shift Leader/ Manager
- Katrina Litan, (780) 876-2018, Tim Horton's Manager
- Christina Urich, (780) 380-0050, Luxushauser Manager
Timeline
Crew Member and Cashier
Tim Hortan’s
09.2023 - 06.2024
Residential Home Cleaning
Luxushauser
04.2022 - Current
Crew Member and Guest Experience Leader
McDonald’s
06.2021 - 02.2023
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