Nancy Hessouh
Junior Analyst
Ottawa,ON
Summary
Multidisciplined Junior Analyst with over 5 years of work experience in Government organizations and employee engagement with a strong desire to grow professionally through full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Junior Analyst
REFUGEES AND CITIZENSHIP CANADA
Ottawa
02.2022 - Current
- Interpret and apply the Citizenship Act in order to analyze complexed citizenship cases by making pre assessments and recommendations to senior analysts on citizenship waivers
- Produce procedural fairness letters and reports by interpreting and applying Citizenship Act for citizenship recalls
- Produce weekly team statistics and deliver continuous support to the team.
Engagement Lead
PRIVY COUNCIL OFFICE
Ottawa
10.2021 - 02.2022
- Managed a small team in developing and facilitating fun and engaging activities to promote a positive workplace and improve employees engagement
- Supported the use of digital technologies within a context of sound engagement principles while leading the branch’s monthly newsletter.
Engagement Officer
PRIVY COUNCIL OFFICE
Ottawa
04.2021 - 02.2022
- Lead the Corporate Service Branch newsletter released on a monthly basis by rebranding and updating the newsletter and it’s procedures to improve the reader’s experience
- Collaborated with senior engagement lead, the Assistant Deputy Manager and the Corporate Service Branch’s general directors in their employee engagement initiatives and activities by researching, organizing and facilitating guest speakers and training sessions for branch activities.
Program Assistant
IMMIGRATION, REFUGEES AND CITIZENSHIP CANADA
Ottawa
07.2019 - 04.2021
- Processed refugee sponsorship applications by entering data using the Global Case Management System, performing quality and completeness checks, document verifications, delivering client service and system updates.
- Maintained a filing system, and accessed departmental websites to search and track information.
Consular Assistant
CANADIAN EMBASSY
Abu Dhabi, United Arab Emirates
06.2018 - 05.2019
- Provided administrative services to the Consular Officer and liaised with internal and external stakeholders by providing client service directly to Canadians through telephone, in-person and email channels.
Event Support Facilitator
BIZ GROUP
Abu Dhabi
10.2018 - 05.2019
- Provided support and leadership for clients to participate in activities encouraging and targeting team building, employee engagement solutions and corporate training.
Sales representative/Stylist
BGBGMAXAZRIA
Gatineau, Quebec
06.2016 - 08.2016
- Built and maintained loyal customers resulting in making commission within the 1st month.
Special Events and Communication Intern
THAI-CANADIAN CHAMBER OF COMMERCE
Bangkok
05.2015 - 06.2015
- Collaborated with the event manager in preparation for their biggest event (Canada day) by successfully promoting the event through social media, emails and phone calls
- Called hotels and companies for sponsorships to the TCCC event which resulted in 3 sponsorships
- Recruited volunteers for the event.
Education
International Development and Political Science
St-Francis Xavier University
08.2014 - 05.2018
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International School of Bangkok (ISB)
08.2012 - 06.2014
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Lincoln Community School (LCS)
08.2011 - 06.2012
Skills
Adaptabilityundefined
Timeline
Junior Analyst
REFUGEES AND CITIZENSHIP CANADA
02.2022 - Current
Engagement Lead
PRIVY COUNCIL OFFICE
10.2021 - 02.2022
Engagement Officer
PRIVY COUNCIL OFFICE
04.2021 - 02.2022
Program Assistant
IMMIGRATION, REFUGEES AND CITIZENSHIP CANADA
07.2019 - 04.2021
Event Support Facilitator
BIZ GROUP
10.2018 - 05.2019
Consular Assistant
CANADIAN EMBASSY
06.2018 - 05.2019
Sales representative/Stylist
BGBGMAXAZRIA
06.2016 - 08.2016
Special Events and Communication Intern
THAI-CANADIAN CHAMBER OF COMMERCE
05.2015 - 06.2015
International Development and Political Science
St-Francis Xavier University
08.2014 - 05.2018
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International School of Bangkok (ISB)
08.2012 - 06.2014
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Lincoln Community School (LCS)
08.2011 - 06.2012
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