NANCY HAMMOND
Atlanta
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Dollar General. Proven ability to enhance customer experiences and drive sales through effective communication and relationship-building. Reliable and punctual, with a commitment to safety and efficiency demonstrated as a Driver at Railroad Crew Express.
Overview
4
4
years of professional experience
Work History
Cashier
Dollar General
Alma, NE
08.2024 - Current
- Processed customer transactions efficiently, ensuring accuracy and speed at checkout.
- Assisted customers with product inquiries, providing exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of sales floor, optimizing product visibility and accessibility.
- Handled cash register operations, balancing cash drawers accurately at the end of shifts.
- Restocked merchandise on shelves, ensuring inventory levels met customer demand effectively.
- Collaborated with team members to meet daily sales goals and improve store performance.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Driver
Railroad Crew Express
Grand Island, NE
10.2021 - 08.2024
- Operated various vehicles ensuring timely delivery of personnel across designated routes
- Maintained compliance with safety regulations and company policies during transport activities
- Conducted pre-trip inspections to ensure vehicle readiness and safety standards
- Communicated effectively with dispatchers regarding route changes and delivery updates
- Monitored fuel consumption and performed basic vehicle maintenance to optimize performance
- Enhanced route efficiency through strategic planning, minimizing delays and maximizing productivity
- Documented daily logs accurately for reporting purposes and regulatory compliance
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Education
High School Diploma -
Sidney HIgh
Sidney, NESkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Conflict resolution
Timeline
Cashier
Dollar General
08.2024 - Current
Driver
Railroad Crew Express
10.2021 - 08.2024
High School Diploma -
Sidney HIgh