Nancy Guzman
Pomona
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Campus supervisor
Elementary school
Pomona
12.2024 - Current
- Monitor playgrounds, hallways, restrooms, lunch areas, and school entrances.
- Ensure students are where they are supposed to be.
- Intervene in unsafe or inappropriate behaviors (e.g., running in hallways, rough play).
- Monitor drop-off and pick-up areas.
- Stay visible and walk your area frequently.
- Use calm, clear instructions when redirecting students.
- Build rapport so kids feel safe approaching you.
- Enforce playground rules and help mediate minor conflicts.
- Encourage inclusive play.
- Report injuries or accidents immediately and provide first aid if trained.
- Keep eyes moving - scan the whole area, not just one group.
- Learn names - kids respond better when addressed personally.
- Praise positive behavior.
- Ensure students are seated properly, eating appropriately, and following rules.
- Assist younger students with opening containers or finding seats.
- Keep voice calm but firm - lunchrooms get loud.
- Use visual cues (raising a hand, quiet signals) to get attention.
- Help promote manners and hygiene.
- Support students in solving peer conflicts peacefully.
- Listen actively to both sides before deciding on action.
- Refer major issues to the principal, teacher, or counselor.
- Stay neutral when students are upset.
- Use phrases like 'I hear you' or 'Let's find a solution.'
- Reinforce expected behaviors, not just rules.
- Report accidents, incidents, or suspicious behavior to the office or appropriate staff.
- Keep logs if required.
- Communicate clearly with teachers and other supervisors.
- Use objective language when describing incidents.
- Encourage students who are shy, lonely, or having a rough day.
- Help maintain a respectful, inclusive campus culture.
- Get to know regular patterns so you notice when something is off.
Store Protection Specialist
Ross Dress for Less
Pomona
12.2025 - 12.2025
- Monitored store environment to prevent theft and ensure safety protocols.
- Conducted regular audits to identify security vulnerabilities and mitigate risks.
- Trained staff on loss prevention techniques and emergency procedures.
- Assisted customers with product selection and answered questions about store policies.
Certified Home Health Aide (CHHA)
Rite Care Home Health
Burbank
03.2021 - 11.2021
- I am a driven CHHA who is willing to go above and beyond to meet my expectations with the goal of improving my skills.
- I have trained experience working as a health aide with a quadriplegic patient who requires around the clock care.
- I find my strong clinical and interpersonal skills have helped me maintain professional in stressful situations which in turn allowed me to complete tasks in a timely and satisfactory manner.
- I am bilingual with fluency in Spanish working in my advantage while delivering assistance with translation both verbally and written.
- 1:1 quadriplegic patient care.
- Maximum assistance on Daily living activities.
- Intermittent Urinary Catheter with Straight Introducer Tip.
- Tracheotomy suction catheter.
- Assisted with medication administration.
- Assisted with clothing and bedding.
- Daily charting on patient care.
Order Picker
Delta Galil
Fontana
06.2018 - 11.2018
- Operated material handling equipment to pick and transport orders efficiently.
- Selected products accurately from designated locations based on order lists.
- Maintained organized work area to ensure safety and efficiency in operations.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Utilized scanning equipment for picking, packing and shipping orders.
- Limited damage to products and orders by using care when choosing items.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Performed regular cycle counts of inventory levels in assigned areas.
- Read orders to ascertain catalog numbers, sizes and quantities of merchandise.
- Collaborated with team members to meet daily picking targets and deadlines.
- Utilized RF scanner to accurately locate and pick various products from warehouse shelves.
Caregiver
IHSS In Home Support Service
Pomona
12.2014 - 06.2018
- Assisted patient with care of daily living.
- Caregiver experience for 4 years assisting patient with ADLs.
- Schedule management.
- Listen attentively to individual concerns.
- Speak, read, and write fluent Spanish.
- Prepared meals and kept kitchen clean.
- Assisted with laundry: clothing and bedding, plus changed linens.
- Performed lite room cleaning and kept living room and bathroom clean.
- Assisted with medication administration.
- Transported client to and from doctor appointments, plus picked up medication refills.
Education
High school -
Garey Senior High School
Pomona, CASkills
- Senior Care
- Medication Administration
- Meal Preparation
- Patient Care
- Help Others
- Care Giver
- Sales
- Organizational skills
- Schedule Management
- Phone etiquette
- Bilingual
- Laundry
- Home Care
- Communication skills
- Experience with children
- Customer service
- Student supervision
- Injury reporting
- Safety protocols
- Bullying intervention
- Active listening
- Bilingual communication
- Customer assistance
- Attention to detail
Certification
- Certified Home Health Aide, 03/01/21, 03/31/23, PER ID/HCA ID# 7517621565, True
- Basic Life Support (BLS), 01/01/21, 01/31/23, American Heart Association, 215508497390
- Driver's License
- CPR Certification
- BLS Certification
Additional Information
Speak, read, and write fluent Spanish, Listen attentively to individual concerns, Communication skills, Problem Solver, Friendly and courteous
Timeline
Store Protection Specialist
Ross Dress for Less
12.2025 - 12.2025
Campus supervisor
Elementary school
12.2024 - Current
Certified Home Health Aide (CHHA)
Rite Care Home Health
03.2021 - 11.2021
Order Picker
Delta Galil
06.2018 - 11.2018
Caregiver
IHSS In Home Support Service
12.2014 - 06.2018
High school -
Garey Senior High School