Nancy Dhiman
Surrey
Summary
Focused Medical Office Assistant and Pharmacy assistant delivers consistent and professional work for every assignment. Offers 3+ years in Addiction and Mental Health industry environments. A dependable employee seeking an opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Transcriptionist
Savera Medical Centre
12.2020 - 07.2024
- Transcribed medical dictation from physicians, including patient histories, psychiatric history diagnosis and treatment
- Maintained confidentiality of patient information
- Created templates for frequently dictated reports to streamline workflow processes
- Assisted in maintenance of medical charts and/or electronic medical record filing, Op Reports, test results and home care forms.
Pharmacy Assistant
ARx Pharmacy & Homecare
03.2020 - 07.2024
- Filled Methadone, suboxone and alcohol detox prescriptions in addition to psychiatric medications
- Naloxone Education to Patients
- Trained new pharmacy staff on computer system and drug management protocols.
- Communicated with patient's support workers regularly.
- Billed, ordered and deliverers medical supplies for patients.
- Assisted Pharmacist in Ketamine Therapy
- Performed administrative duties such as filing documents, faxing forms and answering phones.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Peer Support Worker (volunteer)
Concordia University
03.2022 - 03.2023
- Conducted assessments to determine the needs of clients
- Provided emotional, social and educational support to individuals in crisis
- Assisted with problem solving and conflict resolution strategies
- Educated clients about available resources and services in the community
- Developed strategies to promote team building and collaboration
- Maintained strict data confidentiality and privacy on information related to individuals.
Pharmacy Assistant
Medicine Shoppe Pharmacy
04.2021 - 08.2021
- Assisted customers with prescription refills, and requests for over-the-counter medications and other healthcare products
- Verified the accuracy of medication orders and entered data into the pharmacy system
- Maintained inventory records by restocking shelves with pharmaceuticals
- Prepared labels for prescriptions and dispensed medications to patients
- Booked appointments for COVID vaccinations, noted patient medical history and created charts accordingly.
Education
Bachelor of Arts (B.A.) in Psychology -
Concordia University College of Alberta
01.2024
Skills
- Patient chart auditing ability
- Speech recognition technology
- Records Management
- Medical Terminology
- Research
- Electronic Medical Records
- Physician Collaboration
- Excellent verbal communication
- Team Development
- Problem Solving Aptitude
- Organizational Skills
- Analytical Skills
- Strong Listening Skills
Certification
- Mental Health and First Aid Training (MHFA)
- Suicide prevention
Languages
English
Punjabi
Hindi
French
Timeline
Peer Support Worker (volunteer)
Concordia University
03.2022 - 03.2023
Pharmacy Assistant
Medicine Shoppe Pharmacy
04.2021 - 08.2021
Medical Transcriptionist
Savera Medical Centre
12.2020 - 07.2024
Pharmacy Assistant
ARx Pharmacy & Homecare
03.2020 - 07.2024
Bachelor of Arts (B.A.) in Psychology -
Concordia University College of Alberta
- Mental Health and First Aid Training (MHFA)
- Suicide prevention
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