Proficiency in Mandarin, Korean and Japanese with international working experiences, sensitive and patient manner when interacting with various audiences, including agents, potential and current students, alumni, and community members.
Highly organized and detail-oriented professional with proven ability to develop creative, effective and successful event strategies. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships.
Overview
5
5
years of professional experience
Work History
Coordinator, Research and Communication
Hanson College
06.2023 - Current
Coordinated in planing and executing a diverse array of events, such as open houses, industry related trade shows, conferences, agent appreciation events, networking etc.
Collaborated with the marketing team to create and disseminate promotional materials for events, campaigns, and initiatives.
Leveraged research findings to enhance the effectiveness of the college's communication and event management strategies, contributing to business growth and reputation enhancement.
Student Services Specialist
ILAC
04.2022 - 06.2023
Supported over 50 students daily with diverse inquiries where if specific language support needed with quadrilingual skills, and collaborated closely with academics, orientation, sales and event support personnel.
Resolved students’ issues by finding immediate solutions and increasing student community satisfaction every day with highly developed negotiation and conflict resolution skills.
Japanese Language Teacher
New Oriental Education & Technology Group Inc
11.2020 - 09.2021
Facilitated positive learning environment by using enthusiastic and energetic instructional strategies and consistent classroom management.
Conducted Performed event coordination for larger parties and gatherings.
Organized and coordinated large-scale events such speech contests, parent-teacher conferences, and year-end academic team bonding activities.
Administrative Assistant
EduIntel Group Corporation
05.2019 - 05.2020
Handled multifaceted clerical tasks. Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality.
Organized international summer camps. Participated in meetings to coordinate with other staff on activities' progress, issues and goal achievement.
Education
Master of Education - Language And Literacies Education
University of Toronto
Toronto, ON
06.2019
Bachelor of Arts - Japanese Language
University of Science & Technology Beijing
China
06.2016
Bachelor of Arts - Intercultural Studies (Exchange Program)
Josai International University
Japan
06.2016
Timeline
Coordinator, Research and Communication
Hanson College
06.2023 - Current
Student Services Specialist
ILAC
04.2022 - 06.2023
Japanese Language Teacher
New Oriental Education & Technology Group Inc
11.2020 - 09.2021
Administrative Assistant
EduIntel Group Corporation
05.2019 - 05.2020
Master of Education - Language And Literacies Education
University of Toronto
Bachelor of Arts - Japanese Language
University of Science & Technology Beijing
Bachelor of Arts - Intercultural Studies (Exchange Program)