NANCY CHOWDHURY
Surrey
Summary
Ambitious and industrious professional with over 8 years of experience in key account management, sales, and procurement within the building materials industry. Adept at multi-tasking and thriving under pressure. Proven record of exceeding objectives and enhancing profitability. Strategic planner with effective communication and negotiation skills, capable of building robust supplier and customer relationships.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Key Account Manager
Spicer’s
03.2022 - 04.2024
- Achieved financial and market share growth by exceeding sales and gross profit targets
- Promoted and sold packaging and warehouse supplies through prospecting and client engagement
- Conducted market research and collaborated with manufacturing divisions
- Assisted in developing sales forecasts and recommended strategic improvements
- Managed key enterprise accounts, including sales, contracts, negotiations, and reporting
- Developed and maintained long-term relationships with clients.
Major Account Manager
Kitply Industries
09.2021 - 03.2022
- Provided pricing and product information courteously
- Reached out to warm leads and researched potential prospects
- Maintained CRM HubSpot with updates and tracked client interactions
- Negotiated contracts and closed agreements to maximize profits
- Increased the activation rate by 20% by updating the onboarding.
Counter Sales Representative
Dicks lumber & building supplies
03.2017 - 08.2021
- Maintained sales presence and coordinated sales functions between outside sales staff and internal departments
- Managed BC customers, driving a 20% sales increase in two years
- Provided accurate sales forecasts and improved production schedules
- Developed automated sales comparison reports, reducing report generation time
- Grew sales in established accounts by at least 10% through consultative selling techniques.
Inside Sales Representative
Masonite international
03.2012 - 03.2017
- Delivered exceptional customer service, focusing on loyalty and growing account sales
- Utilized strong product knowledge to enhance sales transactions and maximize sales opportunities
- Assisted customers with product advice and timely follow-ups on inquiries
- Oversaw customer claims and repair requests efficiently
- Reviewed and planned production requirements to meet customer needs.
Education
Master of Commerce (Finance and Human Resources) -
Guru Nanak Dev University
Bachelor of Commerce -
Guru Nanak Dev University
Skills
- CRMD
- Excel
- Financial analysis
- HubSpot
- Lean Six Sigma
- Market Analysis
- Market Research
- Microsoft Office
- Microsoft Office Suite
- Negotiation skills
- PowerPoint
- Product Knowledge
- Six sigma
- Team Leadership
- Data-driven decision-making
- Business Development
- Client Relationship Building
Certification
lean six sigma - black belt
Timeline
Key Account Manager
Spicer’s
03.2022 - 04.2024
Major Account Manager
Kitply Industries
09.2021 - 03.2022
Counter Sales Representative
Dicks lumber & building supplies
03.2017 - 08.2021
Inside Sales Representative
Masonite international
03.2012 - 03.2017
Master of Commerce (Finance and Human Resources) -
Guru Nanak Dev University
Bachelor of Commerce -
Guru Nanak Dev University
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