Nancy Charles
Summary
Highly organized and detail-oriented individual seeking an administrative Assistant role. Leverage 3+ years of experience in fast-paced production environments to bring excellent multitasking abilities, strong problem-solving skills, and proficiency in office software. Committed to enhancing office efficiency, supporting teams, and delivering exceptional administrative support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Production Associate
Cottam Dicasting Limited
07.2021 - 08.2024
- Process Optimization : Identified and implemented workflow improvements that reduced production downtime by 15%, contributing to an overall increase in output.
- Administrative Support : Compiled and inputted daily production data into company databases, ensuring real-time, accurate records of inventory, production runs, and employee shifts.
- Cross-Functional Collaboration : Worked closely with maintenance, quality assurance, and management teams to ensure smooth operations and resolve production issues efficiently.
- Attention to Detail : Monitored quality control processes, ensuring products met company standards and client specifications with a 99% accuracy rate
Administrative Support Volunteer
Women in Technology Uganda
02.2018 - 12.2019
- Event Coordination : Assisted in planning and executing training workshops for over 100 participants, managing participant registration, materials preparation, and follow-up communication.
- Customer Relations : Served as the first point of contact for inquiries and participant support, enhancing customer satisfaction and improving event success rates.
- Document Management : Organized and maintained digital records for volunteers and participants, streamlining administrative processes and ensuring easy access to information.
Education
Bachelor of Arts - Criminology And Sociology
University of Windsor
Windsor, ON12-2024
High School Diploma -
St. Peter's Secondary School
12-2019
Skills
- Superior Organization : Proven ability to manage multiple priorities simultaneously without compromising quality or deadlines
- Technical Expertise : Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, and office equipment (copiers, scanners, multi-line phones)
- Effective Communication : Demonstrated success in fostering collaboration across teams and departments, ensuring smooth communication flow
- Problem-Solving : Adept at anticipating needs, resolving operational issues, and streamlining processes for optimal efficiency
- Data Management : Experience in accurate record-keeping, reporting, and data entry, ensuring zero errors in handling sensitive information
- Time Management : Ability to meet tight deadlines through efficient task prioritization and proactive planning
Languages
English
Full Professional
Certification
- BYSTANDER INITIATIVE UNIVERSITY OF WINDSOR FEBRUARY 12,2024
- DRIVERS LIECENCE
- TCPS 2: CORE-2022, Panel on Research Ethics certification
Timeline
Production Associate
Cottam Dicasting Limited
07.2021 - 08.2024
Administrative Support Volunteer
Women in Technology Uganda
02.2018 - 12.2019
Bachelor of Arts - Criminology And Sociology
University of Windsor
High School Diploma -
St. Peter's Secondary School
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