Nancy C. Evans
Toronto,ON
Summary
Enthusiastic Executive Assistant with strong attention to details, willing and able to multitask while prioritizing my responsibilities. Manage challenges well, and loves to look after my team from A to Z. Willing to go the extra mile to support my team to keep the flow of business organize and manageable.
Overview
29
29
years of professional experience
3
3
Certification
Work History
Outreach Manager
BBPA Limited
01.2023 - 12.2024
- Developed outreach strategies to enhance community engagement and awareness of programs.
- Coordinated events and activities to promote organizational initiatives among target audiences.
- Managed social media platforms to increase visibility and foster connections with stakeholders.
- Collaborated with local organizations to create partnerships that support outreach goals.
- Conducted surveys and gathered feedback to assess community needs and improve services.
- Prepared materials for outreach campaigns, ensuring clarity and alignment with organizational messaging.
- Trained team members on effective communication techniques for engaging diverse populations.
- Analyzed outreach data to identify trends and optimize future engagement efforts.
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Enhanced community engagement by developing and implementing strategic outreach initiatives.
- Established and maintained relationships with key stakeholders.
- Collaborated with internal teams to develop targeted marketing campaigns that increased program reach and impact.
Receptionist
Natural Solutions and Spa
11.2022 - 01.2023
- First point of contact for customers to the company.
- Heavily involve in daily management of customer service issues and critical decision making.
- Assist with managing two (2) salons, all consist of twelve (12) Stylists, four (4) Receptionists and two (2) Assistants.
- Calendar management.
- Managed cash flow, transactions, banking, and accounting processes.
- Answer phone calls and emails daily, taking detailed messages and relaying messages to appropriate personnel.
- Worked part-time during evenings and on weekends.
- Managed front desk operations, ensuring smooth guest check-ins and appointments.
- Processed customer inquiries via phone and email, enhancing communication efficiency.
Executive Assistant, Legal Department
Bank of Jamaica
12.1995 - 11.2021
- Provided executive administrative support to the Deputy General Counsel in the Bank of Jamaica's Legal Department.
- Created and maintained an efficient records management system for the department.
- Coordinate all aspect of the executive day-to-day calendar.
- Manage other junior administrative assistants in the department.
- The first point of contact to the Deputy General Counsel's office.
- Prepared weekly and quarterly Reports.
- Expert in Microsoft Suite (example, Word, Excel, Power Point and Outlook)
- Team Lead and main point of contact on various projects including the Legal Department Records Management Project for better document preservation and tracking.
- Worked remotely as a virtual assistant and effectively manage the office of the Deputy General Counsel during the COVID19 pandemic.
- Drafts correspondence (example Letters, memoranda, and emails) on behalf of the Deputy General Counsel.
- Responsible for the flow of communication between the Deputy General Counsel's office and all stakeholders.
- Supported four (4) other Attorneys in the absence of their personal administrative assistants.
- Plan meetings and conferences. This includes venue selection, equipment preparation and meal for meeting and conferences.
- Coordinate online meetings using Zoom and MS Teams.
- Prepare minutes of meetings.
- Responsible for extensive travel arrangements; overseas travel, hotel accommodation, airport pick-up and drop off.
- Responsible for tracking over 400 staff members’ housing loan applications. This task was done using an Excel spreadsheet.
- Also track all Memorandum of Understandings, Agreements, Contracts, Disputes, Suits, and other matters that comes to the Legal Department using Excel.
- Maintained all Contracts involving the Bank of Jamaica using Excel for presentation at the Bank's weekly Contract Committee meetings.
- Peruse and ensure that all Contracts involving the Bank reflects all agreed terms and conditions.
Education
Post-graduate Diploma - Global Business Management
Centennial College - Progress Campus
Toronto, ON06.2022
Bachelor of Science - International Relation and Economics
University of The West Indies
07.2004
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Schedule & calendar planning
- Office administration
- Meticulous attention to detail
- Information confidentiality
- Customer Service-oriented
Accomplishments
- Planned corporate meetings, lunches and special events for groups of 12 employees.
- Created detailed expense reports in excess of $35000CDN, including currency exchanges.
Languages
English
Full Professional
French
Limited Working
Certification
- CAP - Certified Administrative Professional
Timeline
Outreach Manager
BBPA Limited
01.2023 - 12.2024
Receptionist
Natural Solutions and Spa
11.2022 - 01.2023
Executive Assistant, Legal Department
Bank of Jamaica
12.1995 - 11.2021
Bachelor of Science - International Relation and Economics
University of The West Indies
Post-graduate Diploma - Global Business Management
Centennial College - Progress Campus
Similar Profiles
Akhiym AlfredAkhiym Alfred
A-Class Fitter, Millwright at DAMUS LIMITED,SIS LIMITED,TRINWELD, D. Rampersad and Company Limited and other contractorsA-Class Fitter, Millwright at DAMUS LIMITED,SIS LIMITED,TRINWELD, D. Rampersad and Company Limited and other contractors
Azhar ShaikhAzhar Shaikh
Credit Manager at Tata Capital Limited (Tata Motors Finance Limited Merged with Tata Capital Limited)Credit Manager at Tata Capital Limited (Tata Motors Finance Limited Merged with Tata Capital Limited)
Mayank PareekMayank Pareek
Sap Hana Module User, Oracle ERP User at Adarsh Marketing, Asian Paints Limited ,Berger Paints India Limited, JSW Paints Private LimitedSap Hana Module User, Oracle ERP User at Adarsh Marketing, Asian Paints Limited ,Berger Paints India Limited, JSW Paints Private Limited
Jordan RendellJordan Rendell
Account Executive at ArjoAccount Executive at Arjo
Abhishek RudraAbhishek Rudra
Senior Software Engineer at ShopifySenior Software Engineer at Shopify