Nancy Cato
Account Executive
Kingston,On
Summary
Dynamic professional results-driven account executive adept at managing client relationships, closing high-impact deals, and employing innovative sales strategies to drive revenue growth while consistently exceeding client expectations. Proven ability to thrive independently and collaboratively within team settings, with extensive experience in producing impactful promotional materials across print and digital platforms. Skilled in developing digital marketing programs that enhance public awareness, alongside a successful track record in business-to-business community engagement and cold calling.
Overview
25
25
years of professional experience
Work History
Account Executive
Canadian Linen
09.2023 - 09.2025
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Proficient in Salesforce
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
OWNER
ExploreKingston.com
01.2006 - 08.2023
- Created annual online programs for local merchants to maximize company branding
- CMS – Oversees the production of sales representative to ensure up-to-date content for marketing clients.
- Delivered presentations on website launches, products, services and expected outcomes.
- Trained staff on selling techniques, company procedures, products and services.
- Developed and pitched media solutions in person using independent judgement and self-direction.
- Training of new sales representatives with superior customer service skills, etiquette and commitment to excellence
- Designed Logo’s, brochure’s, menu’s and articles for specific target markets using social media such as Twitter, Facebook, LinkedIn & corporate websites
- Every aspect of office management including creating and processing invoices, computer use, archiving and filing.
- Registered domain names and provided technical advice.
- Actively fundraise for various charitable organizations.
- Built and developed a strategic marketing plan for local businesses
- Hired and trained marketing representative’s to interact and streamline orders
- Ongoing customer tracking of website and page ad statics
- Trade shows, chamber of commerce social mixers, trade show participant to promote explorekingston.com and its advertisers
- Updated websites with webmaster to ensure availability of up-to-date content
- Corporate branding utilizing Videography and Social Media.
Marketing & Promotions Associate
Presidents Choice Financial
01.2005 - 01.2006
- Provided information on banking products and services to potential customers
- Prospected possible leads, preformed credit checks and signed up new customers
Inbound Phone Sales
Beauty Rock
01.2002 - 01.2005
- Worked as part of a marketing team that promoted Scholastic Books.
- Ensured customers were provided all information on delivery and cancelation policies.
- Collected customer information including full name, address, and phone number and entered this information into a database.
Technical & Scientific Illustrator
Artplus
01.2001 - 01.2002
- Archived documents for documentation and history
- Part of a design team which created technical & scientific Illustrations using Adobe. Illustrator for Grade 11 Ontario Physics Publications, Children’s education books & World Maps.
- Effectively worked within a team that utilized individual team member’s talents to create exceptional finished products.
Education
Technical Illustration Trade Certificate -
Sheridan College
Oakville, Ontario01.1994
Art Fundamentals - undefined
Sheridan College
Oakville, Ontario01.1991
Skills
- Customer service
- Pipeline management
- Client relationship building
- Relationship building and management
- Account management
- Strategic selling
- New business opportunities
- CRM software expertise
- Territory management
- Sales quota achievement
- Customer relationships
- Customer rapport
- Strong relationships
- Sales expertise
- Sales strategies implementation
- Negotiation skills
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Relationship building
- Team collaboration
Timeline
Account Executive
Canadian Linen
09.2023 - 09.2025
OWNER
ExploreKingston.com
01.2006 - 08.2023
Marketing & Promotions Associate
Presidents Choice Financial
01.2005 - 01.2006
Inbound Phone Sales
Beauty Rock
01.2002 - 01.2005
Technical & Scientific Illustrator
Artplus
01.2001 - 01.2002
Art Fundamentals - undefined
Sheridan College
Technical Illustration Trade Certificate -
Sheridan College
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