Nancy Castro
Riverside
Summary
Efficient [Desired Position] known for managing front desk operations and ensuring smooth administrative processes. Successfully supervised reception staff and streamlined scheduling, enhancing overall efficiency. Demonstrated leadership and organizational skills, fostering professional and welcoming environment.
Overview
10
10
years of professional experience
Work History
Receptionist/ Management
Holt Chiropractic
06.2004 - 08.2014
- Supervised front desk operations, ensuring seamless patient scheduling and communication.
- Trained and mentored reception staff, enhancing service delivery and efficiency.
- Implemented streamlined appointment management system, reducing patient wait times significantly.
- Led initiatives to improve patient satisfaction scores through targeted feedback collection.
Education
Some College - Medical Assistant
Bryman College
San Bernardino, CA05.2004
Skills
- Customer service focus
- Greeting and seating clients
- Policy enforcement
- Team building expertise
- Meeting facilitation
- Scheduling mastery
Timeline
Receptionist/ Management
Holt Chiropractic
06.2004 - 08.2014
Some College - Medical Assistant
Bryman College