Nancy Castro

I am responsible for the cleaning and maintenance of common areas in various condominiums, as well as remain these spaces clean and presentable for residents and visitors.

• Maintained cleaning equipment and materials in a safe and sanitary working condition.
• Transported trash bags to designated disposal areas.

• Greeted customers and provided friendly customer service.
• Prepared specialty coffee drinks, smoothies, juices, and other beverages according to company recipes.
• Cleaned work areas, equipment, utensils, dishes, and silverware.
• Operated cash registers and credit card machines for transactions.

• Assisted people in need, choosing items from the store inventory according to their preferences.
• Provided product knowledge.
• Prepared customer orders, including selecting, packing, and labeling.
• Created personalized shopping experiences for clients by offering options that fit their needs.
• Cultivated interpersonal skills by building positive relationships with others.

• Resolved customer service issues quickly and effectively.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
• Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
• Maintained accurate records for tracking progress and performance of team members.
• Provided training and guidance to team members on operational procedures and best practices.