Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NANCY CALEY

Watford,ON

Summary

Dedicated administrative professional with successful experience in academic office settings. Hardworking team player with expertise in completing various tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in Western processes. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 27 years of performance.

Overview

27
27
years of professional experience

Work History

Administrative Assistant, School of Physical Thera

Western University
02.2020 - Current
  • Assisting the Director with the administration of the School, ensuring that all deadlines are met. Handle matters of a confidential nature on behalf of the Director and the School.
  • Providing information on University, Faculty and School policies and procedures to faculty and staff and redirect inquiries where appropriate.
  • Responsible for creating, posting, managing, and processing all part-time staff/research appointments through Working at Western and managing, processing, and maintaining all student appointments (GF, GSA, etc) through HR directly, and appoint Postdoctoral Associates/ Fellows in consultation with SGPS
  • Assisting the Director with the required committee structure and processes relating to the Faculty Collective Agreement; (e.g. Appointments, Annual Performance Evaluation, Promotion and Tenure and Workload).
  • Providing general financial processes for the school, including online purchase orders, journal entries, travel claims, and Visa expenditures, run and distribute monthly research statements.
  • Processing payroll documentation for part time faculty, staff, students, clinical education preceptors, and guest speakers. Approve and submit hours for weekly pay cycle and reconcile the payroll. Maintain confidential personnel records for faculty and contract staff.

Administrative Assistant

H.A. Leeper Speech and Hearing Clinic
05.2016 - 02.2020
  • Answered telephone calls from clients, family members, referral sources
  • Scheduled appointments
  • Coordinated scheduling with hospitals for specialized appointments
  • Maintained Access databases for the Infant Hearing program, tykeTALK, and H.A
  • Leeper audiology patients
  • Maintained patient files (processing and distributing patient reports and correspondence)
  • Provided support to clinical staff and faculty
  • Tracked and processed third party billing (i.e., ACSD, ODSP, VAC, WSIB).

Part-time Administrative Assistant

School of Communication Sciences and Disorders (CSD)
04.2007 - 05.2016
  • Special events coordinating
  • Maintained CSD Faculty/Staff/Student contact lists; compile/maintain Alumni database
  • Assisted with awards (database/distribution/notification)
  • Scheduled and completed course evaluations for CSD courses
  • Scheduled Fall/Winter/Spring course timetables for CSD graduate courses
  • Scheduled Fall/Winter/Spring Manufacturer Presentations for graduate students
  • Assisted Placement Coordinator(s) with clinical correspondence
  • Retrieved and distributed mail/courier items for faculty, staff and students
  • Maintained inventory of supplies for main office and ordering supplies
  • Maintained faculty/staff photocopier account and regular maintenance of photocopier
  • Maintained key requisitions for the School
  • Maintained room booking schedule
  • Prepared statistical data for various reports when requested
  • Attended School meeting and record minutes and post materials to OWL
  • Provided general secretarial/administrative support for the School
  • Assisted in the CACUP Accreditation Process working closely with the Graduate Chair and Graduate Administrative Assistant to compile documents and maintained CACUP documents on OWL
  • Assisted in supporting faculty collective agreement processes.

Graduate Affairs Assistant

School of Communication Sciences and Disorders
10.1998 - 08.2006
  • Coordinated the admission process
  • Assisted in the operation of the School's graduate program
  • Enrolled students in courses using the PeopleSoft Higher Education program
  • Verified academic records of students using PeopleSoft Higher Education program
  • Coordinated the graduate students' yearly evaluations
  • Provided secretarial/administrative support to the School's faculty
  • Provided general secretarial/administrative support of the School
  • Prepared, typed, edited and proofread proposals for granting agencies.

Secretary, Paediatric Pain Program

Child Health Research Institute, Western Universit
02.1997 - 10.1998
  • Assisted the Director of the Paediatric Pain program.
  • Answered phone system and greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

Medical Administrative Assistant Diploma -

Westervelt Business College
London
11.1996

Ontario Secondary School Diploma -

East Lambton Secondary School
01.1994

Skills

  • Adobe
  • OWL
  • PeopleSoft
  • Microsoft Office Products
  • Organization
  • Customer Service
  • Customer and client relations
  • Professional Communication

Languages

English
Elementary

Timeline

Administrative Assistant, School of Physical Thera

Western University
02.2020 - Current

Administrative Assistant

H.A. Leeper Speech and Hearing Clinic
05.2016 - 02.2020

Part-time Administrative Assistant

School of Communication Sciences and Disorders (CSD)
04.2007 - 05.2016

Graduate Affairs Assistant

School of Communication Sciences and Disorders
10.1998 - 08.2006

Secretary, Paediatric Pain Program

Child Health Research Institute, Western Universit
02.1997 - 10.1998

Medical Administrative Assistant Diploma -

Westervelt Business College

Ontario Secondary School Diploma -

East Lambton Secondary School

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NANCY CALEY