Nancy Allosa
Calgary,AB
Summary
Proven to enhance client satisfaction and operational cleanliness at Touch-n-clean Janitorial Services, I leverage strong multitasking abilities and a keen attention to detail. Skilled in MSDS and adept in fostering positive relationships, my reliability and teamwork contribute to exceeding workplace standards and goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
House/Commercial Cleaner
Touch-n-clean Janitorial Services
01.2024 - Current
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
Massage Therapist
One Spa World
06.2022 - 06.2023
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Waitress
Persiana Food Company
04.2017 - 03.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Sales Associate
SM Retail Inc.
06.2014 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Agricultural Economics
Central Mindanao University
Musuan Bukidnon, Philippines11.2001
Skills
- Strong Work Ethic
- Self-Motivation and Initiative
- Reliability and punctuality
- Multitasking
- Adaptable and Flexible
- Teamwork and Collaboration
- Excellent Communication
- Attention to Detail
- Analytical Thinking
- Decision-Making
- Problem-Solving
- Organizational Skills
- Communication and Interpersonal Skills
- Task Prioritization
- MSDS knowledge
- Reliability
Languages
English
Native or Bilingual
Certification
Massage Therapy, WHMIS, Proserve
Timeline
House/Commercial Cleaner
Touch-n-clean Janitorial Services
01.2024 - Current
Massage Therapist
One Spa World
06.2022 - 06.2023
Waitress
Persiana Food Company
04.2017 - 03.2019
Sales Associate
SM Retail Inc.
06.2014 - 01.2017
Bachelor of Science - Agricultural Economics
Central Mindanao University
Massage Therapy, WHMIS, Proserve
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