Rohit Kumar
Brampton
Summary
Dedicated and customer-focused professional with hands-on experience in food preparation, concession operations, and guest services. Skilled in delivering excellent customer service, ensuring food safety, managing cash transactions, and maintaining clean, organized workspaces. Recognized for reliability, teamwork, and the ability to thrive in fast-paced environments while exceeding customer expectations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cook Attendant
Scotiabank Arena / BMO
03.2025 - Current
- Assisted in food preparation, cooking, and plating meals while ensuring quality standards were met.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Monitored inventory levels, ensuring adequate stock for daily operations.
- Implemented food safety standards to maintain compliance with health regulations.
Concession Attendant
Scotiabank Arena / BMO
08.2025 - Current
- Maintained cleanliness and organization of concession stands to enhance operational efficiency.
- Prepared food and beverages according to health regulations and quality standards.
- Collaborated with team members to optimize workflow during high-demand events.
- Managed time effectively during busy periods by prioritizing tasks according to urgency and importance.
Guest Service Representative
Scotiabank Arena/ BMO
08.2025 - Current
- Delivered exceptional customer service by promptly addressing inquiries and resolving complaints.
- Coordinated check-in and check-out processes, ensuring efficiency and guest satisfaction.
- Collaborated with housekeeping and maintenance teams to ensure a seamless guest experience.
- Monitored guest feedback and implemented improvements based on suggestions received through surveys.
Education
Bachelor Of Arts -
Punjabi University
05.2017
Skills
- Food preparation , Food presentation & kitchen assistance
- Health, safety, and sanitation standards
- Team collaboration & communication
- Customer service & guest relations
- Inventory management & stock replenishment
- Health, safety, and sanitation standards
- Problem-solving & conflict resolution
- Multitasking in high-volume environments
Accomplishments
- Successfully managed incoming shipments, ensuring accurate verification against purchase orders and proper storage, resulting in streamlined operations and easy access to materials.
- Prepared and packaged orders for shipment according to specifications, contributing to on-time deliveries and customer satisfaction.
- Maintained clear and open communication with suppliers, carriers, and internal departments, facilitating smooth coordination of shipments and timely resolution of issues.
- Operated material handling equipment and loaded/unloaded trucks safely, adhering to all safety guidelines and regulations.
- Maintained accurate shipping and receiving logs and documentation, ensuring compliance with company policies and procedures.
Languages
English
Limited Working
Punjabi
Full Professional
Hindi
Elementary
Certification
- Forklift License
- Driving license G
- Security License
- First aid and CPR
- Smart Serve License
Timeline
Concession Attendant
Scotiabank Arena / BMO
08.2025 - Current
Guest Service Representative
Scotiabank Arena/ BMO
08.2025 - Current
Cook Attendant
Scotiabank Arena / BMO
03.2025 - Current
Bachelor Of Arts -
Punjabi University
AVAILABILITY
Available Monday to Sundays Full Time