Nancy
Surrey,BC
Summary
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Site Supervisor
paladin security
Toronto
08.2023 - 04.2024
- Guided team members on how to respond effectively to different scenarios.
- Developed detailed reports on incidents and submitted them to management for review.
- Oversaw the maintenance of access control systems ensuring they are up-to-date with latest technology trends.
- Responded promptly to customer inquiries or complaints regarding security issues.
- Monitored access control systems, CCTV footage, and alarm systems.
- Reviewed incident logs regularly identifying any patterns or trends that may require further investigation or action.
Concierge Team Member
Black Bird Security
SURREY, BC
07.2022 - 01.2023
- Provided excellent customer service to all guests by responding promptly to inquiries and requests.
- Scheduled space or equipment for special programs, meetings and conferences.
- Updated front desk's concierge book to maintain most relevant visitor information.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
- Ensured compliance with safety regulations and emergency procedures within the premises.
- Ensured compliance with safety regulations and emergency procedures within the premises.
- Answered phone calls in a timely manner and directed them to the appropriate departments or personnel when needed.
Education
Associate of Science - Information And Computer Systems
Northern College
Toronto, ON04-2024
High School Diploma -
Dyal Singh Public School
Karnal, India04-2021
Skills
- Database Management
- Computer Networking
- Proficient in Microsoft office
- Strong Communication Skills
- Problem solving
- Teamwork
- OSHA training
- Customer Service
Certification
- Enrolled in Comptia Network+ Certification.
- Emergency First AID with CPR & AED
Timeline
Security Site Supervisor
paladin security
08.2023 - 04.2024
Concierge Team Member
Black Bird Security
07.2022 - 01.2023
Associate of Science - Information And Computer Systems
Northern College
High School Diploma -
Dyal Singh Public School
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