Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nana Yaa Ebbah

Brampton,ON

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to adapt to different processes and drive company objectives quickly. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Ambitious individual with strong organizational and multitasking skills and an aptitude for technology. Ready to apply knowledge and skills to any challenge.

Overview

4
4
years of professional experience

Work History

Sales Assistants

Cellulant Gh Ltd
09.2019 - 12.2023
  • Comprehensive understanding of their area of sales, including fast-moving items and consumer goods
  • Ability to stay helpful, polite, and confident, and have the resources to resolve customer issues
  • Comfortable working with other members of the sales team to support their process and goals
  • Ability to manage inventory, adhere to a schedule, and gather updates from the production team
  • Experience with customer relationship management (CRM) software to build and maintain client and customer databases
  • Excellent knowledge of customer service and sales standards
  • Ability to multitask, prioritize, organize, meet deadlines, be dependable, and stay flexible.
  • Recommended complementary purchases to customers, increasing revenue.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Bachelor of Arts - Communication Studies

Ghana Institute of Journalism
Accra GH
08.2018

Skills

  • Problem-solving abilities
  • Team collaboration
  • Interpersonal relations
  • Multitasking capabilities
  • Organizational skills
  • Customer service excellence
  • Adaptability and flexibility
  • Excellent Work Ethic
  • Building Customer Loyalty
  • Store Opening and Closing
  • Sales and Promotions
  • Organization
  • Store Policies and Procedures
  • Payment Processing
  • Security Practices
  • Team Supervision
  • Cash Drawer Management
  • Customer Service
  • Information Analysis
  • Honest and Dependable
  • Friendly and Helpful

Languages

English
Native or Bilingual

Timeline

Sales Assistants

Cellulant Gh Ltd
09.2019 - 12.2023

Bachelor of Arts - Communication Studies

Ghana Institute of Journalism

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Nana Yaa Ebbah