Complete bilingual in English and Japanese, Intermediate level in Chinese
Vast multicultural experience from residing in 5 different countries (India, Singapore, Indonesia, Japan, Canada)
Basic level proficiency in Python, Java and R
3 years experience in qualitative and quantitative marketing data analysis
2 years experience in social media management and marketing
3 years of experience in event management and organization
1 year experience in content writing
1.5 years of customer service experience
Overview
7
7
years of professional experience
Work History
Product Marketing Coordinator
UNIQLO CANADA inc.
Toronto, ON
05.2022 - Current
Led UTme! Custom T-shirt and tote bag print service project which led to sales of over 15,000 within 3 days of sales.
Led event attendances such as FanExpo (from planning to participation) as a vendor booth, which generated over $41,000 in sales within 3.5 days.
- Created and sustained partnerships with big company names such as: Crunchyroll, Disney, Cineplex, FanExpo HQ, Universal Pictures etc.
Led influencer and PR activities for UT category - negotiating, contract making, invoicing with over 100 influencers per year
Store Manager Trainee
AEON
Tokyo, Japan
05.2020 - 08.2021
Trained over 7 employees on business principles, best practices, protocols and system usage within a month.
Effectively resolved over 200 customer complaints and provided support both in person and over the phone within a month.
Optimized store inventory by tracking and organizing data, and ensuring sale by promoting products before lapse of shelf-life.
Calculated day-to-day sales and reported respective finances and produced accumulated data.
Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Content Writer Intern
Admission Hub
Toronto, ON
05.2020 - 07.2020
Translated governmental documents from English to Japanese and provided relevant immigration support services and information.
Performed in-depth research and synthesized scattered information assist operations.
Applied strong writing, editing and proofreading abilities to each assignment to produce best possible translations.
Delivered high-quality, informative and precise written content while satisfying tight deadlines.
Brainstormed and delivered creative methods to curate content for targeted demographics.
Social Media Coordinator
University of Toronto Japan Network
Toronto, ON
01.2018 - 06.2019
Managed multiple social media platforms including Instagram, Facebook, Discord and Wordpress and generated original content in both Japanese and English.
Tracked analytics of media performance and developed strategies to increase audience engagement.
Proposed innovative segments for digital content and developed unique campaigns.
Increased Instagram account engagement by generating 400 organic followers from scratch within a month.
Served as main point of contact for followers, answering over 100 questions and concerns within a two month frame and providing actionable solutions.
Education
Bachelor of Arts - Human Geography & East Asian Studies Major
University of Toronto
Toronto, ON
12.2021
High School Diploma -
United World College of South East Asia
Singapore
04.2017
Timeline
Product Marketing Coordinator
UNIQLO CANADA inc.
05.2022 - Current
Store Manager Trainee
AEON
05.2020 - 08.2021
Content Writer Intern
Admission Hub
05.2020 - 07.2020
Social Media Coordinator
University of Toronto Japan Network
01.2018 - 06.2019
Bachelor of Arts - Human Geography & East Asian Studies Major