Hi, I’m
Nana Kwaku Ademola Adeniyi
Accra, Ghana
Summary
Motivated professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised. Offering BSc in political Science a value to any organization in need of great collaboration, interpersonal and multitasking abilities. Highly motivated, with ability to meet tight deadlines.
Overview
4
years of professional experience
Work History
Ademola Apartments Lagos, Nigeria
Sole Proprietor
10.2021 - Current
Job overview
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Advised clients on the best suited luxury apartments for their, budget, location, activities.
- Managed customer accounts, including billing and collections.
- Negotiated contracts with landlords, and agents.
- Created marketing materials such to promote business
- Researched industry trends and competition to stay ahead of market changes.
- Analyzed financial statements to identify areas of improvement or potential growth opportunities.
- Provided customer service support via telephone, email, and in-person meetings.
- Developed relationships with key stakeholders in the community.
- Performed regular audits of company operations to ensure compliance with regulations.
- Conducted research into new products and services that could benefit the business.
- Maintained client records and information in customer database.
- Built and enhanced relationships with clients to boost revenue.
kinchozi enterpirseLogos, Nigeria
Manager Trainee
11.2019 - 11.2021
Job overview
- Assisted in conducting research for the development of new products and services.
- Provided support to team members with project-related activities.
- Collaborated with colleagues to develop strategies for improving customer service
- Prepared documents for review by senior management personnel.
- Participated in brainstorming sessions to generate ideas for new marketing campaigns.
- Attended and participated in meetings and brainstorming sessions with team members.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Maintained positive working relationship with fellow staff and management.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Collaborated with senior management on strategies for improving operational efficiency across the organization.
- Learned all aspects of Shortlet business from ground-up to fully understand every operational facet and contribute to long-term business success.
HIT1.0 studioLagos, Nigeria
Operations Manager/Artist
Job overview
- Directed day-to-day operations of business
- Motivated personnel in performance improvement and goal achievement.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, and customer service.
- Directed operations by providing guidance, training, and support to clients on recording secession
Education
Oduduwa UniversityLagos, Nigeria
Bachelor of Science from Political Science With International Relations
11.2017
Aipate Baptist Secondary SchoolLagos, Nigeria
GED
11.2013
Skills
- Task Delegation
- Flexible and Adaptable
- Detail Oriented
- Business Acumen
- Relationship Building
- Budget Preparation
- Budget Coordination
- Project Coordination
- Customer Service
- Strategic Planning
- Technical Analysis
- Forecasting
- Multiple Priorities Management
- Deadline Adherence
- Personnel Management
- Resource Coordination
- Team Leadership
- Conflict Resolution
- Performance Monitoring
- Problem-Solving
- Cultural Sensitivity
- Compliance Enforcement
- Spreadsheet Tracking
- Critical Thinking
- Negotiations
- Sales and Marketing
- Procurement
- Risk Analysis and Management
- Public Speaking
- Schedule Oversight
- Presentation Creation and Delivery
- Community Outreach
- Quality Assurance
- Data Collection
- Computer skills in Word, Excel, and outlook
Timeline
Sole Proprietor
Ademola Apartments
10.2021 - Current
Manager Trainee
kinchozi enterpirse
11.2019 - 11.2021
Operations Manager/Artist
HIT1.0 studio
Oduduwa University
Bachelor of Science from Political Science With International Relations
Aipate Baptist Secondary School
GED
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