Nana Kwadwo Appaw-Gyasi
Business Development Representative
Toronto,ON
Summary
Business Development Representative with experience in B2B SaaS sales, prospecting, and lead generation. Passionate about helping small businesses grow by building meaningful customer relationships and delivering value through consultative outreach.
Overview
5
5
years of professional experience
Work History
Business Development Representative
Tracklytics
Toronto, ON
05.2026 - Current
- Execute 70+ outbound calls daily to sales leaders, founders, and marketing executives across startups and SMBs, building a consistent pipeline of qualified prospects.
- Generate an average of 2 qualified meetings daily for the founder, contributing to $8,000 in new MRR.
Build and manage a prospect list of 550+ accounts using Apollo, maintaining accurate and up-to-date contact data. - Conduct prospect research and tailor outreach strategies to identify customer needs and create new business opportunities.
Research Program Coordinator
Western University
London, ON
10.2025 - 04.2026
- Coordinated 10+ monthly leadership and stakeholder meetings, tracked action items, managed project timelines, and supported cross-functional collaboration across multiple workstreams.
- Consolidated and maintained 1,000+ faculty publication and funding records within ORCID, ensuring documentation accuracy and standardized researcher profiles across the Faculty of Medicine.
- Prepared reports, meeting materials, correspondence, and project documentation to support leadership, facilitate stakeholder communication, and advance project milestones.
Research Assistant
Western University
London, ON
09.2024 - 09.2025
- Supported research activities within a regulated academic health environment.
- Conducted literature reviews and synthesized findings to inform program development and research reporting.
- Assisted in preparing research documentation, organizing datasets, and maintaining project records.
- Collaborated with interdisciplinary teams to ensure adherence to research protocols and reporting requirements.
Medical Scribe
St. Joseph's Health Centre
Toronto, ON
09.2023 - 09.2024
- Provided real-time clinical documentation support in a fast-paced outpatient setting.
- Documented patient encounters involving mental health and chronic disease management to support clinical decision-making.
- Ensured accurate and timely completion of medical records in accordance with hospital documentation standards.
- Collaborated with physicians and allied health professionals to support workflow efficiency.
- Maintained composure and accuracy in time-sensitive and high-pressure clinical environments.
Community Outreach Coordinator
TAIBU Community Health Centre
Scarborough, ON
06.2023 - 09.2023
- Designed and delivered community outreach initiatives reaching 300+ participants to improve access to healthcare services across 4–5 community programs.
- Served as the first point of contact for clients, responded to inquiries, assessed service needs, resolved concerns, and coordinated referrals with healthcare staff and community partners.
- Collaborated with internal and external stakeholders to coordinate services, address operational issues, and support the successful delivery of community programs and events.
Retail Sales Associate
Mark's Work Warehouse
London, ON
08.2021 - 05.2023
- Assisted 40–60 customers per shift, recommending products based on individual needs while delivering an exceptional shopping experience.
- Processed 80+ transactions daily, including purchases, returns, and exchanges, while maintaining accurate cash handling and transaction records.
- Consistently contributed to achieving daily sales targets by identifying upselling and cross-selling opportunities and providing product recommendations.
- Collaborated with a team of 5+ associates to maintain store presentation, resolve customer concerns, and support efficient day-to-day operations in a fast-paced retail environment.
Client Services Coordinator
TAIBU Community Health Centre
Scarborough, ON
06.2022 - 09.2022
- Facilitated client intake by managing registration, appointment scheduling, referrals, and service navigation across multiple healthcare programs, ensuring timely access to care.
- Maintained confidential client records, responded to client inquiries, documented interactions, resolved service-related concerns, and coordinated services with multidisciplinary healthcare teams.
- Streamlined high-volume client intake and scheduling for 30–50 daily clients, reducing average wait times by 10–15 minutes while improving service delivery.
Education
Bachelor of Science (Honours) - Biology And Medical Science
Western University
London, ONSkills
- Community engagement and outreach coordination
- Stakeholder collaboration and partnership development
- Program implementation and community initiatives
- Community needs assessment and service navigation
- Project coordination and program monitoring
- Community event planning and facilitation
- Data tracking, reporting, and program evaluation
- Microsoft Office (Excel, Word, PowerPoint, Outlook)
Languages
- English (Native)
- French (Basic)
- Twi (Fluent)
Timeline
Business Development Representative
Tracklytics
05.2026 - Current
Research Program Coordinator
Western University
10.2025 - 04.2026
Research Assistant
Western University
09.2024 - 09.2025
Medical Scribe
St. Joseph's Health Centre
09.2023 - 09.2024
Community Outreach Coordinator
TAIBU Community Health Centre
06.2023 - 09.2023
Client Services Coordinator
TAIBU Community Health Centre
06.2022 - 09.2022
Retail Sales Associate
Mark's Work Warehouse
08.2021 - 05.2023
Bachelor of Science (Honours) - Biology And Medical Science
Western University