NANA KOJO GHAPSON
Ottawa,ON
Summary
Im an Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to smoothly manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Crowe Mackay LLP
05.2022 - Current
- Greet all guests, visitors and staff in a professional manner.
- Process incoming and outgoing mail processes and courier services, distributing all correspondence to appropriate individual.
- Directing all incoming calls to appropriate individual.
- Process debit and credit card payments.
- General office support and word processing (scanning and filing).
- Maintaining tidy front office area, including meeting rooms
- Support staff and perform administrative tasks as required.
HR Assistant
Vard Marine Inc
08.2020 - 11.2021
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Supported the HR department with onboarding new hires, maintaining employee records, and facilitating benefits administration.
- Managed office operations by coordinating meetings, handling travel arrangements, and maintaining office supplies.
- Assisted in planning and executing company events, fostering employee engagement and team cohesion.
- Played a key role in the recruitment process by coordinating interviews and communicating with candidates.
Education
Bachelor of Arts - Administrative Business Management
Carleton University
Ottawa, ON02.2024
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong organizational and multitasking abilities
- Excellent communication skills, both written and verbal
- Attention to detail and problem-solving capabilities
- Familiarity with HR processes and administrative best practices
- Spreadsheets
- Records Preparation
- Labor Relations
- Time Management
Certification
- Organizational Management Certification, University International Administrative professionals UCLA- 08/2020
- CAP - Certified Administrative Professional 05/2020
Affiliations
- Member, International Association of Administrative Professionals (IAAP)
Timeline
Administrative Assistant
Crowe Mackay LLP
05.2022 - Current
HR Assistant
Vard Marine Inc
08.2020 - 11.2021
Bachelor of Arts - Administrative Business Management
Carleton University
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