Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nana Papava

Toronto,ON

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

19
19
years of professional experience

Work History

Supervisor of Operations

Vicentina Meats
Concord, ON
06.2012 - Current
  • Engaged with existing and potential clients to gain insight into needs.
  • Resolved customer complaints or answered customers' questions.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
  • Coordinated with other departments to ensure smooth flow of work processes and communication.

Special Needs Caregiver

Private
Toronto, ON
04.2010 - 04.2012
  • Drove clients to doctors' appointments and social outings.
  • Monitored clients' physical and emotional well-being and reported any changes to supervisor or other appropriate personnel.
  • Assisted clients with maintaining good personal hygiene.
  • Monitored clients' activity levels and helped prevent sedentary behavior.

Teacher

Public School
Tbilisi, Georgia
09.2004 - 03.2010
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.
  • Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.

Education

College Diploma - Medical Office Administrator

Anderson College
Toronto, ON
08-2023

Bachelor of Arts - English Language And Literatire

Tbilisi University
Tbilisi, Georgia

Skills

  • Staff Evaluation
  • Inventory Management
  • Employee Supervision
  • Multitasking and Organization
  • Team Leadership
  • Customer Service
  • Critical Thinking
  • Responsibility

Languages

English
Advanced (C1)
C1
Russian
Advanced (C1)
C1
Georgian
Native/ Bilingual
A1

Timeline

Supervisor of Operations

Vicentina Meats
06.2012 - Current

Special Needs Caregiver

Private
04.2010 - 04.2012

Teacher

Public School
09.2004 - 03.2010

College Diploma - Medical Office Administrator

Anderson College

Bachelor of Arts - English Language And Literatire

Tbilisi University
Nana Papava