Namyah Gabriel
Mississauga,ON
Summary
I'm a dynamic and dedicated professional with a strong work ethic and excellent communication skills, honed at Roots. Proven ability to resolve customer issues and foster loyalty through effective problem solving and adaptability. Experienced in creating engaging environments for children as a babysitter, ensuring their well being and emotional support.
Possesses versatile skills in project management, problem solving, and collaboration. Brings a fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
I'm pursuing full time roles that present professional challenges and leverage interpersonal skills, effective time management, and problem solving expertise.
Overview
3
3
years of professional experience
Work History
Customer Service
Roots
05.2022 - 01.2024
- Resolved customer complaints by employing effective problem resolution strategies.
- Assisted customers with order processing coordination to enhance service efficiency.
- Gathered and analyzed customer feedback to identify trends and improve service quality.
- Collaborated with cross department teams to address customer needs and improve service delivery.
- Maintained comprehensive records of customer interactions to support service quality assurance.
- Developed relationships with customers to foster loyalty and repeat business.
- Provided excellent customer service, addressing patient concerns promptly and professionally.
Cashier
Roots
05.2022 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Babysitter
Family Day Care
10.2021 - 03.2025
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepare healthy, age appropriate snacks and meals.
- Reassured children when upset by providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Teach children to organize toys, wash hands, and share by leading by example.
Education
High School Diploma -
Iona Catholic Secondary
Mississauga, ON06-2026
Skills
- Patience and Empathy
- Problem Solving
- Time Management
- Strong work ethic
- Flexible Scheduling
- Excellent Communication
- Team Building
- Multitasking Abilities
- Analytical Thinking
- Adaptability
Languages
English
Full Professional
Timeline
Customer Service
Roots
05.2022 - 01.2024
Cashier
Roots
05.2022 - 01.2024
Babysitter
Family Day Care
10.2021 - 03.2025
High School Diploma -
Iona Catholic Secondary