Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Service Star
Timeline
Generic

Namuna Parajuli Sigdel

Surrey,BC

Summary

CUSTOMER SERVICE / CASH OFFICE ASSOCIATE/ DISPATCH SUPPORT

Detailed -oriented retail associate with experience in cashier services, customer assistant , cash office operations and dispatch coordination. Known for strong customer service, accurate cash management and teamwork. Awarded Cashier of the Month and Service Star for exceptional performance.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Dispatcher

Rona Home Centre
01.2026 - Current
  • Coordinated daily logistics to optimize delivery schedules and improve operational efficiency.
  • Communicated effectively with drivers and customers to ensure timely order fulfillment.
  • Resolved customer inquiries regarding delivery status and product availability promptly.
  • Maintained accurate shipment records and documentation.

Cash Office Associate

Rona Home Centre
01.2026 - Current
  • Processed cash transactions accurately and efficiently, ensuring compliance with company policies.
  • Managed daily cash reconciliation, identifying discrepancies and resolving issues promptly.
  • Assisted cashiers with till balancing and cash reconciliation.
  • Prepared and balance cash deposits and tills for store operations.
  • Maintained organized records of financial transactions to support audits and reporting requirements.

Customer Service Cashier

Rona Home Centre
04.2024 - Current

Earned "Service Star" recognition for consistently delivering friendly service and exceeding customer satisfaction expectations.

Received " Cashier of the month" award for efficiency, accuracy in transactions and excellent customer service.

Education

Food Science

Goldengate International College
Katnmandu, Nepal
07-2023

Skills

  • Customer service
  • Cash handling
  • Logistic/dispatch
  • Team coordination
  • Data entry
  • Decision-making
  • Active listening

Languages

English
Full Professional
Hindi
Full Professional
Nepali
Full Professional

Certification

  • [Pesticide Dispenser Certificate] License

Issued : 05-05-2025

Expires: 05-05-2030

Interests

  • Mindfulness Practices
  • Yoga Instructor
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Youth Development Programs

Service Star

consistently delivering excellent customer service and customer expectations.

Timeline

Dispatcher

Rona Home Centre
01.2026 - Current

Cash Office Associate

Rona Home Centre
01.2026 - Current

Customer Service Cashier

Rona Home Centre
04.2024 - Current

Food Science

Goldengate International College
Namuna Parajuli Sigdel