Versatile professional with a proven track record in early childhood education at Red Apple Daycare and a successful tenure as an Insurance Executive. Excelled in creative lesson planning and fostering strategic relationships, enhancing customer satisfaction and loyalty. Skilled in both emotional support and risk assessment, demonstrating a unique blend of hard and soft skills to drive growth and efficiency.
Overview
9
9
years of professional experience
Work History
Early Childhood Educator Assistant
Red Apple Daycare
Abbotsford, British Columbia
02.2023 - 06.2024
Attended staff meetings to discuss strategies for improving educational programs.
Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping classroom clean with diligent attention to each support task.
Developed lesson plans that incorporate age-appropriate activities for pre-school aged children.
Instructed and assisted students during craft activities.
Participated in professional development opportunities related to early childhood education.
Observed children's development and reported any concerns to lead teacher.
Encouraged positive behavior through modeling appropriate behaviors.
Monitored students to observe behavior, enforce rules and maintain safety.
Supported lead teacher with daily classroom activities.
Encouraged creativity through art, music, dramatic play and outdoor activities.
Collaborated with parents and guardians regarding students' progress or behavioral issues.
Planned and supervised games and other recreational activities for students.
Insurance Executive
Freelance
Ludhiana
03.2017 - 03.2022
Developed and implemented successful strategies to boost customer satisfaction and retention in insurance policies.
Coordinated with internal teams as well as external partners throughout the policy lifecycle.
Conducted risk assessments and identified appropriate risk control measurements to utilize in circumstances.
Strengthened traceability by developing organization systems for keeping records, reports, and agendas.
Implemented quality assurance protocols across all aspects of operations, including customer service standards.
Retained talented staff through effective training, delivering quality feedback that helped team members achieve goals.
Greatly improved office operations by reducing backtracking of work through creation of material movement process.
Organized events such as seminars or workshops designed to promote awareness of available insurance products.
Fostered professional networking relationships with professionals, mortgage, and title company staff and insurance carrier personnel to maximize sales opportunities.
Interviewed prospective clients to obtain data about financial resources and needs.
Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
Coordinated complex decision-making, overcoming objections to close new business.
Evaluated complex coverage issues to determine statutory coverage and limits of guaranty fund for insolvent insurer's claims.
Owner
Hogwartz Castle Playschool
India
07.2015 - 03.2022
Created marketing campaigns to attract new customers.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Identified new opportunities for growth, expansion, and diversification.
Reviewed legal documents related to business operations.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Formed and sustained strategic relationships with clients.
Monitored performance of personnel against goals set forth by the company.
Set pricing structures according to market analytics and emerging trends.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Maintained relationships with existing clients by providing superior customer service.
Created effective business plans to focus strategic decisions on long-term objectives.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Analyzed market trends to identify new business opportunities.
Education
Associate of Arts - Economics And Public Administration
Punjab University
04-2000
Skills
Customer follow-up
Insurance product promotion
Property examination
New client acquisition
Policy renewals
Regulatory compliance
Property insurance
Auto insurance
Leads prospecting
Insurance program management
Timeline
Early Childhood Educator Assistant
Red Apple Daycare
02.2023 - 06.2024
Insurance Executive
Freelance
03.2017 - 03.2022
Owner
Hogwartz Castle Playschool
07.2015 - 03.2022
Associate of Arts - Economics And Public Administration
Punjab University
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