Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gurveen Kaur

Abbotsford,BC

Summary

Versatile professional with a proven track record in early childhood education at Red Apple Daycare and a successful tenure as an Insurance Executive. Excelled in creative lesson planning and fostering strategic relationships, enhancing customer satisfaction and loyalty. Skilled in both emotional support and risk assessment, demonstrating a unique blend of hard and soft skills to drive growth and efficiency.

Overview

9
9
years of professional experience

Work History

Early Childhood Educator Assistant

Red Apple Daycare
Abbotsford, British Columbia
02.2023 - 06.2024
  • Attended staff meetings to discuss strategies for improving educational programs.
  • Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping classroom clean with diligent attention to each support task.
  • Developed lesson plans that incorporate age-appropriate activities for pre-school aged children.
  • Instructed and assisted students during craft activities.
  • Participated in professional development opportunities related to early childhood education.
  • Observed children's development and reported any concerns to lead teacher.
  • Encouraged positive behavior through modeling appropriate behaviors.
  • Monitored students to observe behavior, enforce rules and maintain safety.
  • Supported lead teacher with daily classroom activities.
  • Encouraged creativity through art, music, dramatic play and outdoor activities.
  • Collaborated with parents and guardians regarding students' progress or behavioral issues.
  • Planned and supervised games and other recreational activities for students.

Insurance Executive

Freelance
Ludhiana
03.2017 - 03.2022
  • Developed and implemented successful strategies to boost customer satisfaction and retention in insurance policies.
  • Coordinated with internal teams as well as external partners throughout the policy lifecycle.
  • Conducted risk assessments and identified appropriate risk control measurements to utilize in circumstances.
  • Strengthened traceability by developing organization systems for keeping records, reports, and agendas.
  • Implemented quality assurance protocols across all aspects of operations, including customer service standards.
  • Retained talented staff through effective training, delivering quality feedback that helped team members achieve goals.
  • Greatly improved office operations by reducing backtracking of work through creation of material movement process.
  • Organized events such as seminars or workshops designed to promote awareness of available insurance products.
  • Fostered professional networking relationships with professionals, mortgage, and title company staff and insurance carrier personnel to maximize sales opportunities.
  • Interviewed prospective clients to obtain data about financial resources and needs.
  • Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
  • Coordinated complex decision-making, overcoming objections to close new business.
  • Evaluated complex coverage issues to determine statutory coverage and limits of guaranty fund for insolvent insurer's claims.

Owner

Hogwartz Castle Playschool
India
07.2015 - 03.2022
  • Created marketing campaigns to attract new customers.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Identified new opportunities for growth, expansion, and diversification.
  • Reviewed legal documents related to business operations.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Formed and sustained strategic relationships with clients.
  • Monitored performance of personnel against goals set forth by the company.
  • Set pricing structures according to market analytics and emerging trends.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Maintained relationships with existing clients by providing superior customer service.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Analyzed market trends to identify new business opportunities.

Education

Associate of Arts - Economics And Public Administration

Punjab University
04-2000

Skills

  • Customer follow-up
  • Insurance product promotion
  • Property examination
  • New client acquisition
  • Policy renewals
  • Regulatory compliance
  • Property insurance
  • Auto insurance
  • Leads prospecting
  • Insurance program management

Timeline

Early Childhood Educator Assistant

Red Apple Daycare
02.2023 - 06.2024

Insurance Executive

Freelance
03.2017 - 03.2022

Owner

Hogwartz Castle Playschool
07.2015 - 03.2022

Associate of Arts - Economics And Public Administration

Punjab University
Gurveen Kaur