Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Namitha Shanu Annamalai Senthilkumar

Calgary,Alberta

Summary

Highly dedicated and detail-oriented Pharmacy Assistant with 2 years of experience in supporting pharmacists in dispensing medications, compounding mixtures, and managing pharmacy operations. Proficient in maintaining accurate patient records, managing inventory, and providing excellent customer service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacist Assistant

Agape Pharmacy
07.2022 - 07.2024


  • Received, processed and entered prescription orders into pharmacy databases.
  • Input patient information into computer system for prescription orders.
  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Organized pharmacy area to maintain clean and orderly environment.
  • Trained new pharmacy assistants, sharing best practices for medication dispensing and customer service.
  • Assisted pharmacists in preparing complex medication compounds, adhering to precise formulations.
  • Conducted regular medication inventory audits to prevent stock shortages and overages.
  • Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
  • Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Coordinated with insurance companies to resolve billing issues promptly, enhancing patient experience and satisfaction rates.
  • Provided excellent customer service during high volume periods, effectively managing multiple tasks simultaneously.

Pharmacist

Pasumai Pharmacy
01.2021 - 01.2022
  • Educated patients on proper medication use.
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Counseled patients regarding proper intake of medications.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.

Hospital Pharmacy Intern

Karpagam Medical College and Hospital
11.2019 - 11.2019
  • Adhered to all hospital policies and procedures while maintaining professionalism during interactions with patients, staff, and other healthcare providers.
  • Enhanced patient care by accurately dispensing medications under the supervision of a licensed pharmacist.
  • Monitored medication dispensing machines within the hospital pharmacy to make supplies readily available to clinical staff.

Education

Bachelor of Science - Pharmacy

Karpagam College of Pharmacy
Tamil Nadu, India
08-2020

Post-Graduate Certificate - Health Care Administration

Trios College
Toronto, ON
12-2023

Skills

  • Problem-solving skills
  • Answering customer questions
  • Prescription processing
  • Medication dispensing
  • Dosage form preparation
  • Processing payments
  • Insurance billing

Certification

Preparing for PEBC licensure process

Timeline

Pharmacist Assistant

Agape Pharmacy
07.2022 - 07.2024

Pharmacist

Pasumai Pharmacy
01.2021 - 01.2022

Hospital Pharmacy Intern

Karpagam Medical College and Hospital
11.2019 - 11.2019

Bachelor of Science - Pharmacy

Karpagam College of Pharmacy

Post-Graduate Certificate - Health Care Administration

Trios College

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Namitha Shanu Annamalai Senthilkumar