Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NAMISHA BHATIA

Red Deer,AB

Summary

To apply my knowledge in Human Resources, records management, and customer service to enhance organizational operations by streamlining processes, safeguarding data, fostering compliance, and delivering exceptional solutions that support business success and employee satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

HR Intern

SharePointShop India Private Limited
10.2021 - 04.2022
  • Posting job advertisements and recruiting and hiring of employees

HR Coordinator

SharePointShop India Private Limited
04.2022 - 02.2023
  • Managing employee and employer relationships and creating a rewarding company culture

Cashier (Customer Service)

Value Village
06.2023 - 01.2024
  • Helping shoppers locate items, helping with queries, handling transactions, and ensuring a welcoming and organized store environment

Sales Associate

Shoe Chalet
12.2023 - 10.2024
  • Assisting customers with finding the right footwear, processing transactions, and maintaining a clean, organized sales floor to enhance the shopping experience

Documents and Records Manager

Red Deer Polytechnic
10.2024 - 12.2024
  • Optimized employee record management by documents, enhancing workflows, and improving data security using Laserfiche.
  • Designed process diagrams, updated metadata, and optimized form variables to ensure consistency and accessibility
  • Internship with People & Culture Department

Customer Service Representative (CSR)

The Brick
03.2024 - Current
  • Resolving furniture-related queries by providing customer support through POS+ system, MPOS 2.0 system, LimeTac & CIGO

Education

Post-Baccalaureate Diploma - Human Resources Management

Red Deer Polytechnic
Red Deer, AB
12-2024

Skills

  • POS systems expert
  • Scheduling
  • Customer relationship management (CRM)
  • Microsoft Office Suite

Certification

Chartered Professionals in Human Resources of Alberta - In Progress

Timeline

Documents and Records Manager

Red Deer Polytechnic
10.2024 - 12.2024

Customer Service Representative (CSR)

The Brick
03.2024 - Current

Sales Associate

Shoe Chalet
12.2023 - 10.2024

Cashier (Customer Service)

Value Village
06.2023 - 01.2024

HR Coordinator

SharePointShop India Private Limited
04.2022 - 02.2023

HR Intern

SharePointShop India Private Limited
10.2021 - 04.2022

Post-Baccalaureate Diploma - Human Resources Management

Red Deer Polytechnic
NAMISHA BHATIA