NAMEPAL KAUR
Calgary,AB
Summary
Hardworking and passionate job seeker with strong organizational skills and ready to help team achieve company goals. To seek and maintain a full-time or part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pension Administrator
The Prudent Benefits Administrative Services
Toronto,ON(Until May 2024) - Now Calgary, AB
05.2024 - Current
- Work with the unit in preparing benefit payment packages, including applicable form, answer queries by phone, letter and email
- Pulling and preparing existing files/documents for scanning, and Scanning documents to folders and file maintenance
- Sort and manage incoming requests for benefit packages
- Updating system- maintenance on members/spouses, updating notes
- Follow up with employers – verification of employment.
- Managed time efficiently in order to complete all tasks within deadlines.
Store Associate
Childrens Place Inc.
Toronto, ON(Until May 2024) - Now Calgary, AB
05.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Increased sales and customer satisfaction through personalized servicing.
- Listened to customer needs and desires to identify and recommend optimal products.
Night Security Guard
ASP
Toronto, ON
03.2023 - 12.2023
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Regulated vehicle and pedestrian traffic onto building grounds.
Operation Service representative
Dexterra – Toronto Pearson Airport – ON
03.2022 - 02.2023
- Always greet passengers with “Hello bonjour”
- Control the backflow of passengers into controlled/restricted areas
- Assist passengers in preparing for processes, including guiding passengers through automated system and use of Kiosks
- Validate acceptable travel documentation to enable passenger entry to certain areas.
Administrative Clerk
Ontario Health - Toronto, ON
01.2022 - 03.2022
- Double-checking information
- Delivered high-quality administrative and customer service to sustain patient and work flows
- Reviewed and updated account information in computer system
- Identified and corrected data entry errors to prevent duplication across systems
- Verified and logged deadlines in response to daily inquiries and requests
- Updated departmental standard operating procedures and database to accurately reflect current practices.
Scanning and Pre Loading
UPS - Malton, ON
08.2021 - 12.2021
- They sort and group packages according to their intended destinations and load them into appropriate delivery vehicles
- They handle products with the utmost care and keep them secure at all times.
Supervisor
Subway - Halton Hills, ON
05.2018 - 10.2021
- Monitored workflow to improve employee time management and increase productivity
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Evaluated employee performance and coached and trained to improve weak areas
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Return Warehouse Associate
Lululemon - Milton, ON
03.2021 - 07.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Inventory control
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Testing and Shipping
CTDI - Oakville, ON
01.2021 - 03.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Resolved problems, improved operations and provided exceptional service
- Served customers and followed outlined steps of service.
Order Picker
DSV - Brampton, ON
02.2019 - 11.2019
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Picker & Packer
Amazon - Brampton, ON
09.2017 - 05.2018
- Checked packing slips and other documentation to appropriately box items requested by clientele
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Education
Business -
Seneca College of Applied Arts And Technology
04.2019
Information Technology -
Northern College
04.2018
Bachelor of Science -
Baba Farid College
05.2015
Skills
- Shipping and Receiving
- Food preparation and safety
- Group facilitation and presentations
- Microsoft office
- Processes and Procedures
- Inventory and Restocking
- Customer Service representative (4 years)
- Healthcare administration
- Documentation / Filing
- Public Services
- Multitasking Abilities
- Professionalism
- Pension regulations expertise
- Security procedures knowledge
- Cash Handling Accuracy
Certification
- Food Handler Certification
- CPR C and First Aid certification
- Individual Security Guard License
- Driving License (Class 5)
Timeline
Pension Administrator
The Prudent Benefits Administrative Services
05.2024 - Current
Store Associate
Childrens Place Inc.
05.2024 - Current
Night Security Guard
ASP
03.2023 - 12.2023
Operation Service representative
Dexterra – Toronto Pearson Airport – ON
03.2022 - 02.2023
Administrative Clerk
Ontario Health - Toronto, ON
01.2022 - 03.2022
Scanning and Pre Loading
UPS - Malton, ON
08.2021 - 12.2021
Return Warehouse Associate
Lululemon - Milton, ON
03.2021 - 07.2021
Testing and Shipping
CTDI - Oakville, ON
01.2021 - 03.2021
Order Picker
DSV - Brampton, ON
02.2019 - 11.2019
Supervisor
Subway - Halton Hills, ON
05.2018 - 10.2021
Picker & Packer
Amazon - Brampton, ON
09.2017 - 05.2018
Business -
Seneca College of Applied Arts And Technology
Information Technology -
Northern College
Bachelor of Science -
Baba Farid College