Compassionate healthcare professional and nursing student with practical experience in clinical and administrative settings. Skilled in coordinating patient intake, managing onboarding documentation, and delivering health education. Supported employee health and volunteer services in oncology and cardiology clinics while maintaining confidentiality and professionalism. Seeking roles as Medical Assistant, Office Assistant, or Patient Services Representative. Detail-oriented office assistant with a strong focus on patient intake and appointment scheduling. Committed to enhancing patient experiences and ensuring efficient healthcare operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Office Assistant
Arrowhead Regional Medical Center
Colton
07.2025 - Current
Arrowhead Regional Medical Center Arrowhead Regional Medical Center
Volunteer Services & Employee Health Office Assistant July 2025 – Present
Provide administrative support for Volunteer Services and Employee Health departments within a large healthcare system.
Checked in new hires and employees for Employee Health appointments, ensuring accurate documentation and timely services.
Distribute, collect, and organize onboarding and employment-related documentation.
Prepare employees for nurse visits by ensuring required paperwork is completed accurately.
Provide COVID-19 and influenza vaccine information and educational materials to employees.
Assisted with immunization and health screening workflows, contributing to employee health management and compliance.
Organized schedules and appointments, facilitating efficient departmental operations and minimizing wait times.
Participate in volunteer interview panel sessions, assisting with candidate evaluation and selection process support.
Medical Assistant Floater – Ambulatory Services (Oncology & Cardiology Clinics) October 2025 – January 2026 (Temporary Assignment)
Assisted physicians, nurses, and healthcare staff in oncology and cardiology outpatient clinics.
Supported patient intake and clinic flow in a fast-paced ambulatory care environment.
Obtained and documented patient information and prepared patients for provider visits.
Scheduled appointments and coordinated patient follow-up services.
Maintained accurate patient records while ensuring confidentiality and professionalism.
Communicated effectively with patients, families, providers, and interdisciplinary healthcare teams.
Adapted quickly to multiple specialty clinics and changing patient care needs.
Contributed to efficient clinic operations and positive patient experiences.
Education
High School Diploma -
Bellflower High School
Bellflower, CA
06-2018
Some College (No Degree) - Nursing
San Bernardino Valley College
San Bernardino, CA
06-2026
Skills
Medical office administration
Patient intake
Appointment scheduling
Healthcare documentation
Medical records management
Administrative support
Data entry
Microsoft Office proficiency
Medical terminology
Vaccine education
Onboarding documentation
Customer service
Professional communication
Time management
Team collaboration
Multitasking in fast-paced environments
Confidential handling
Languages
English
Professional
Samoan
Native/ Bilingual
Certification
Basic Life Support (BLS) / CPR Certification – American Heart Association (AHA), Current
HIPAA Compliance Training – Completed (Mission Career College)