Namanpreet Kaur
3054 Ballad Drive, Mississauga,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Process Operator
The Estee Lauder Companies
05.2023 - 09.2023
- Reported to shift supervisor on production status, problems and deviations.
- Maintained compliance with health, safety, and environment practices.
- Isolated and prepared equipment for corrective and scheduled maintenance procedures.
- Observed all safety rules and regulations and encouraged others to do same, effectively reducing work-related injuries.
- Maintained organized work area by cleaning and removing hazards.
- Adjusted machines to increase productivity for runs.
Customer Service Representative
Vishal Mega Mart
07.2022 - 03.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
Crew Member
Boston Pizza Restaurant
05.2021 - 05.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Operated cash register to ring up final bill and process various forms of payment.
Education
GED -
George Brown College
Mississauga, ON12.2023
High School Diploma -
The Foundation: Sparkling Kids School
Mississauga, ON05.2022
Skills
- Encouraging Others
- Safety Procedures
- Cooling Towers
- Current Good Manufacturing Practices (CGMP)
- Heavy Lifting
- Customer Satisfaction
- Data Analysis
- Ingredient Mixing
- Package Shipment
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Process Operator
The Estee Lauder Companies
05.2023 - 09.2023
Customer Service Representative
Vishal Mega Mart
07.2022 - 03.2023
Crew Member
Boston Pizza Restaurant
05.2021 - 05.2022
GED -
George Brown College
High School Diploma -
The Foundation: Sparkling Kids School
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