Summary
Overview
Work History
Education
Skills
Certification
Timeline
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NAMANDEEP DAYAL

Hamilton,Canada

Summary

Reliable security professional with experience in patrols, surveillance, and public safety. Skilled in communication, conflict resolution, and maintaining safe environments. Holds a diploma in Electrical Engineering Technology and hands-on quality assurance experience, bringing strong technical awareness and attention to detail to security and law enforcement roles.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Victim Service Volunteer

Hamilton Police Service
Hamilton, Ontario
07.2025 - Current
  • Supported victims of trauma, tragedy, and loss with empathy and active listening.
  • Assisted families with practical needs, referrals, and access to community resources.
  • Provided clear information about processes and next steps in difficult situations.
  • Acted in alignment with HPS values, policies, and procedures, while maintaining professionalism.
  • Demonstrated adaptability, compassion, and strong communication skills in high-stress situations.

SECURITY GUARD

North American Security Service
08.2023 - Current
  • Performed regular site patrols to ensure the safety and security of the premises.
  • Monitored surveillance cameras, and responded to suspicious activity.
  • I attended calls and provided prompt assistance during incidents.
  • Maintained detailed reports of daily activities and security events.

Supervisor

Tim Hortons
Bracebridge, ON
08.2021 - 08.2023
  • Supervised daily store operations, ensuring adherence to company standards, and customer service excellence.
  • Trained, coached, and supported team members to improve efficiency and performance.
  • Managed shift scheduling, cash handling, and inventory to maintain smooth operations.
  • Resolved customer concerns promptly to ensure a positive dining experience.

Quality Assurance Technician

SUMMO Steal
Burlington, Ontario
05.2021 - 08.2021
  • Inspected airbag pipes for irregularities to ensure compliance with quality standards and company policy.
  • Verified product readiness before shipment to manufacturers.
  • Reported defects and advised operators to adjust machinery for accurate production.

Screening Guard

Legacy Protection Services
Hamilton, Ontario
04.2020 - 08.2021
  • Conducted COVID-19 health screenings for customers entering the bank.
  • Monitored and controlled the number of people inside to maintain a safe space to conduct business.
  • Regulated entry to ensure compliance with safety precautions.

Uniform Security Guard

The Investigator Group
Hamilton, Ontario
11.2023 - 02.2024
  • Represented the company and client organizations with professionalism and integrity.
  • Acted as a visible deterrent to prevent theft, vandalism, and other criminal activities.
  • Communicated effectively with the public, client staff, and customers to ensure safety and security.
  • Responded to incidents and provided detailed reporting, as required.

Education

College Diploma - Electrical Engineering Technician- Industrial

Mohawk College
Hamilton, ON
04-2021

SECONDARY SCHOOL EDUCATION - NONMEDICAL

Sahibzada Ajit Singh Academy
India
04.2019

Skills

  • Report writing
  • Crisis management
  • Critical thinking
  • Patrolling
  • Effective communication
  • Conflict resolution
  • Quality assurance
  • Electrical wiring
  • PLC programming

Certification

  • CPR First Aid
  • Security Guard
  • WHIMS

Timeline

Victim Service Volunteer

Hamilton Police Service
07.2025 - Current

Uniform Security Guard

The Investigator Group
11.2023 - 02.2024

SECURITY GUARD

North American Security Service
08.2023 - Current

Supervisor

Tim Hortons
08.2021 - 08.2023

Quality Assurance Technician

SUMMO Steal
05.2021 - 08.2021

Screening Guard

Legacy Protection Services
04.2020 - 08.2021

College Diploma - Electrical Engineering Technician- Industrial

Mohawk College

SECONDARY SCHOOL EDUCATION - NONMEDICAL

Sahibzada Ajit Singh Academy
NAMANDEEP DAYAL