NAMANDEEP DAYAL
Hamilton,Canada
Summary
Reliable security professional with experience in patrols, surveillance, and public safety. Skilled in communication, conflict resolution, and maintaining safe environments. Holds a diploma in Electrical Engineering Technology and hands-on quality assurance experience, bringing strong technical awareness and attention to detail to security and law enforcement roles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Victim Service Volunteer
Hamilton Police Service
Hamilton, Ontario
07.2025 - Current
- Supported victims of trauma, tragedy, and loss with empathy and active listening.
- Assisted families with practical needs, referrals, and access to community resources.
- Provided clear information about processes and next steps in difficult situations.
- Acted in alignment with HPS values, policies, and procedures, while maintaining professionalism.
- Demonstrated adaptability, compassion, and strong communication skills in high-stress situations.
SECURITY GUARD
North American Security Service
08.2023 - Current
- Performed regular site patrols to ensure the safety and security of the premises.
- Monitored surveillance cameras, and responded to suspicious activity.
- I attended calls and provided prompt assistance during incidents.
- Maintained detailed reports of daily activities and security events.
Supervisor
Tim Hortons
Bracebridge, ON
08.2021 - 08.2023
- Supervised daily store operations, ensuring adherence to company standards, and customer service excellence.
- Trained, coached, and supported team members to improve efficiency and performance.
- Managed shift scheduling, cash handling, and inventory to maintain smooth operations.
- Resolved customer concerns promptly to ensure a positive dining experience.
Quality Assurance Technician
SUMMO Steal
Burlington, Ontario
05.2021 - 08.2021
- Inspected airbag pipes for irregularities to ensure compliance with quality standards and company policy.
- Verified product readiness before shipment to manufacturers.
- Reported defects and advised operators to adjust machinery for accurate production.
Screening Guard
Legacy Protection Services
Hamilton, Ontario
04.2020 - 08.2021
- Conducted COVID-19 health screenings for customers entering the bank.
- Monitored and controlled the number of people inside to maintain a safe space to conduct business.
- Regulated entry to ensure compliance with safety precautions.
Uniform Security Guard
The Investigator Group
Hamilton, Ontario
11.2023 - 02.2024
- Represented the company and client organizations with professionalism and integrity.
- Acted as a visible deterrent to prevent theft, vandalism, and other criminal activities.
- Communicated effectively with the public, client staff, and customers to ensure safety and security.
- Responded to incidents and provided detailed reporting, as required.
Education
College Diploma - Electrical Engineering Technician- Industrial
Mohawk College
Hamilton, ON04-2021
SECONDARY SCHOOL EDUCATION - NONMEDICAL
Sahibzada Ajit Singh Academy
India04.2019
Skills
- Report writing
- Crisis management
- Critical thinking
- Patrolling
- Effective communication
- Conflict resolution
- Quality assurance
- Electrical wiring
- PLC programming
Certification
- CPR First Aid
- Security Guard
- WHIMS
Timeline
Victim Service Volunteer
Hamilton Police Service
07.2025 - Current
Uniform Security Guard
The Investigator Group
11.2023 - 02.2024
SECURITY GUARD
North American Security Service
08.2023 - Current
Supervisor
Tim Hortons
08.2021 - 08.2023
Quality Assurance Technician
SUMMO Steal
05.2021 - 08.2021
Screening Guard
Legacy Protection Services
04.2020 - 08.2021
College Diploma - Electrical Engineering Technician- Industrial
Mohawk College
SECONDARY SCHOOL EDUCATION - NONMEDICAL
Sahibzada Ajit Singh Academy