NAMAN SHARMA
North York,ON
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Octave
12.2023 - 03.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Fashion Consultant
Lifestyle Accessories Store
07.2023 - 11.2023
- Accepted and processed customer payments.
- Merchandised store inventory in seasonal and brand displays.
- Proposed accessories to complete outfits and complement clothing choices.
- Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
- Stayed on top of current fashion trends and revamped stock according to updates.
Digital Marketing Intern
Orange Technologies (Travel Services)
03.2023 - 06.2023
- Prepared weekly updates and reports to track growth and success rates of marketing campaigns.
- Assisted in managing corporate social media channels.
- Designed and presented social media campaign ideas.
- Tracked social media trends and adapted to attract target follower demographic.
Customer Service Representative
Starbucks
10.2022 - 03.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
Tecnia Institute
01.2025
Bachelor's In Journalism And Mass Communication -
Tecnia Institute Of Advanced Studies
New Delhi, India06.2023
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Customer Assistance
- Retail Sales
- Reliability and punctuality
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Retail Sales Associate
Octave
12.2023 - 03.2024
Fashion Consultant
Lifestyle Accessories Store
07.2023 - 11.2023
Digital Marketing Intern
Orange Technologies (Travel Services)
03.2023 - 06.2023
Customer Service Representative
Starbucks
10.2022 - 03.2023
High School Diploma -
Tecnia Institute
Bachelor's In Journalism And Mass Communication -
Tecnia Institute Of Advanced Studies
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